Amanda
친구 및 가족 친구와 함께
6.0
/10
13주 전에 리뷰함
Hotels.com verified review
Booked this hotel for the spa facilities.
Positives.
Location is beautiful. Staff polite, friendly and helpful. Lounge area, restaurant and bar were very nice. Outdoor pool and terraces's were lovely with stunning views. Room was clean. Food was very good.
We arrived earlier than check in and were pleased to be able to use the spa facilities before check in time.
Negatives.
Spa is disappointing , the changing area is communual and tiny with barely enough room for 2 people to change. One steam room which did not appear to be on. The indoor pool was very very small so we didnt bother. Fortunately the weather was hot so we used the outdoor pool. Had it been the winter I would not have been happy at all. Cant comment on the treatment room as they were fully booked. My own fault as tried to book a treatment with only a week to go before our arrival. It seems there is only one therapist a day working so would recommend booking way in advance to avoid disappointment.
Room had no window except a small skylight which felt quite oppresive. Bed was not very comfortable. Tea and coffee facilities were located on the top shelf of the wardrobe which was odd. For the price of a night here I would expect more in the room, flannels in the bathroom a room safe and better coffee not just instant coffee satchets. There wasn't any information in the room re wifi, room service if it was available etc.
If you're looking for a spa hotel you will be sorely disappointed.
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