Had a downstairs room which was ok except for a very noisy person in the room above! Also noise from outside our window very early in the morning with bins I think being emptied! The room itself was fine and had everything we needed, a nice breakfast left in fridge and rolls, pastries delivered in morning! Tea and coffee provided and could get more milk, tea bags from reception. Saw two lovely helpful ladies on reception during our stay! We would stay here again as a good position near the station and Tivoli!