I booked with breakfast & dinner package for christmas. When I book this hotel, there was no notice about Gala dinner on that day. But when I check in, they said I did not include Gala dinner, and there was no normal dinner on that day. If I could not have dinner there, I would not stay this hotel because there were many hotel with better condition than this hotel with the same budget without dinner package.

The staff were very helpful

Experiencia molto positiva, personal disponible y amable, habitacion amplia , ubicacion conveniente,

Esperienza super positiva. Ci ritornerò sicuramente.

Hotel was very clean, staff were very friendly and helpful. Rooms are spacious though a little dated. Location is good- 10 min slow walk to the main strip so close enough to enjoy and far enough away to still have some peace at night.

The staff were very helpful and the place is clean however some areas are ready for a refurbish mainly the sunbeds by the pool. It’s lovely up there but the beds are a disgrace. Really comfy beds in the rooms and the hotel is very well situated. I keep going back so something must be good😊

Gjenomsnitlig

Frukosten var kanon, bra personal och skaplig pool på taket.

Great

Everything was spot on, with one exception - the WiFi is terrible - truly the worst I have experienced. Otherwise I would be more than happy to visit again

Lovely friendly staff. In a good location.

Very dirty room with stains on pillow cases. Jacuzzi not working, rude staff on reception

Ottima posizione camere spaziose struttura moderna

Wasn’t the cleanest conditioner or something all over shower screen off previous people marks all over floor nice staff

Nice hotel pool area is small but in February we had no issues getting sun lounger. Lifts work well and a few on them so not much waiting. We did not have a balcony it was just a long window but the addition of full blackout shutters was excellent. Breakfast was ok but next time would eat out for breakfast.

Close to everything we wanted, room clean

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Advert for the hotel is inaccurate. There is no bar or restuarant Hotel has no air con You have to rent the safe Shower gel and shampoo is govin in sachets (literally never seen this before) Also

Staff members are all amazing David always looks after us from check in to check out all the staff iare superb best hotel in Tenerife best night sleep in a hotel all the rooms are. Spotless we have stayed many many years and we will continue to stay hopefully for many more a big thank you to Elvis sophiea David c u soon

God beliggenhet, romslig og flott takterasse