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very nice hotel with children. swiming pool, breakfast, kund staff and so on

I loved the location of the hotel. It was a walking distance to downtown and other landmarks, including Kasprowy gondola. The hotel has a nice buffet restaurant and the swimming pool. Staff was very friendly and clean rooms.

Great location, unfortunately every time we booked a hotel through hotels.com we get a very small and not a great view rooms.

Ok

Limited facilities

Check in was ok. Room accommodations not prepared with separate twin beds, but quickly corrected. The property very attractive, and family friendly, but a lot of kids. It was very noisy and I wanted to enjoy the pool and hot tub and could not visit during the hours. I was very disappointed.

Beautiful brand new resort. I would highly recommend staying here except that it’s more for families as opposed to single adults who are looking for a peaceful getaway.

Great winter experience in a beautiful hotel!

room by the elevator, you can hear every click of the device. in addition, the sounds of children running, people screaming can be heard all night in the room

No

Room was clean and spacious. Nice view on the balcony. Breakfast was good. Easy parking . A lot of family opportunities to enjoy the time. Professional management who provided excellent customer service. Thank you.

Iso hotelli, jossa kaikki toimii juuri niinkuin pitääkin. Paljon ajanvietemahdollisuuksia lapsille.

Amazing hotel to stay in zakopane everything is there

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Ce n’est pas un hôtel mais une colonie de vacances …. Très bruyant , hygiène discutable de la piscine (a fuir) et surtout énormément de bruit dans les couloirs, les salons, les restaurants …

Everything was absolutely spot on. Very high standard. Nice staff and rooms very clean and spacious.

Kolejki do zameldowania i wymeldowania. W pokojach duże okna a ogrzewanie nadal nie włączone przez co szczególnie w nocy w pokojach jest po prostu zimno.

Das Hotel an sich war in einem sehr guten Zustand. Wir wurden in den „Family“ - Track/ Nebengebäude untergebracht und in diesem so schien es waren nur Familien mit tausenden lärmenden und quengeligen Kleinkindern. Dies betraf die Flure, die Frühstücksräumlichkeiten und vor allem das Mini-Schwimmbad. Das Frühstück war gut und ausreichend, außer keine Konfitüren o.ä. vorhanden. Die Betten, eigentlich sollte es Queensize sein bestand aus zwei super harten Matratzen. Aber das Empfangspersonal war zuvorkommend und hilfsbereit.

Great experience, amazing place but very hard to find how to do check in.