When we entered the room, the bed sheets had visible hair, debris, food residue, and stains. The blankets and pillowcases also appeared dirty and unwashed. The bathroom was disgusting, with stains in the tub, residue throughout the room, and even a partially used bar of soap left from a previous guest. It was obvious the room had not been properly cleaned before our arrival.
When I reported this to the front desk, instead of moving us to a clean room, staff handed me clean linens and expected me to remake the dirty beds myself. The next morning, we discovered the shower handle was broken, making it impossible for my family to shower. I reported it and was promised maintenance and housekeeping while we were out for the day.
When we returned that evening, absolutely nothing had been done. The room was still dirty and the shower still broken. At 10 PM they offered another room, but my exhausted family was already in bed and moving would have required repacking everything late at night. We did not shower in two days!
The most shocking part happened during checkout when I saw explicit pornographic content openly playing on the TV behind the front desk, visible to guests and families. I blurred the picture on the television to post it here along with several more so you can see the real thing.
I will be disputing these charges with my credit card company. I would not recommend this place to anyone who values minimum sanitary conditions, professionalism, or peace of mind.