Overall staff warm and welcoming but let down by not addressing issues at all when raised by us the day we arrived. Early evening we explained the shower tray fills up with water which is unhygenic and thoroughly unplesant having to stand in a pool of water that collects around your ankles because it's not draining away properly. The shampoo bottle kept on the ground where the water collects. The only forthcoming response we got was they would mention it to the cleaner. Overheard another couple report the very same concerns to the hotel reception staff so they are well aware of this issue but no attempt or offer to move us to another room. The smell in the bathroom was stuffy and smelt of urine as the floors are not properly cleaned. Luckily we only had to stay one night as I simply couldn't bring myself to use the facilities on the day we were leaving. Also a very uncomfortable sleep due to only having one very thin pillow each and no spares to be found in the room. Equally troubling was the very noisy room ceiling fan which is great to have as long as it doesn't sound like a police siren and this was still preferable to the noisy aircon. So this lack of attention and care to act on feedback or check for issues like the fan that just needs tweaking is fustrating. Hotel breakfast was average. Very disappointed with the whole experience and feel terribly cheated for the room rate we paid, so defintely can't say it was good value for money either.

Beautiful hotel in a quiet area but with a few tavernas near by, including the excellent fish restaurant Dora and a lovely Indian restaurant. Bus stop at the top of the hill a couple of minutes walk away and runs on time. The hotel is clean, modern, breakfast is delicious and lots of choice, pool area is excellent with no rush to get beds in hight of the season in August. The barman made the best Apple Martinis and the reception staff were so helpful and knowledgeable about how to get busses around the island which we did. For my husband and I it was great walking to or from Corfu town as it’s about 20/25 walk (decent pace) so kept us active but we also got the bus at times too. There is plenty to see and eat out in the town so we didn’t eat at the hotel though the food looked lovely. Overall we had an amazing 6 nights in Corfu, our first time to the island, mainly due to the hotel, location and lovely staff.

Lovely hotel with a good breakfast and helpful staff

To start on a positive note, the staff was very friendly and kind. Unfortunately, our overall experience with the hotel, the room and the communication with management/owner was disappointing. We stayed in the Libro d’Oro suite, and upon arrival, one of the toilets was already broken. We were told it couldn’t be fixed during our stay. After just one night, the second toilet also stopped working, leaving us with no functioning toilets in the room. Initially, no solution or assistance was offered and we were left without working facilities for an entire day. Only after that day did they manage to find someone to fix them, something that was supposedly not possible before. Given the high price of the room and the poor condition of the facilities, we asked to speak with the hotel management to discuss a solution or possible compensation. Despite several attempts, no one was available and although they promised to be present at checkout, no one showed up. There was no sense of accountability or hospitality. They proceeded to charge us the full amount (with a minimal discount for only one broken toilet) without our agreement or consent, even though we had made it clear multiple times that we wanted to discuss the matter first. On top of that, the swimming pool area was overcrowded with very limited shade and the surrounding area had little to offer in terms of activities or sights. Overall, for the price we paid, the experience was disappointing and not worth the money.

Brilliant stay! Amazing service from all staff, pool area was great. Enough sun loungers , with a great sized pool. Rooms are a great size with everything you need. Bit of a walk into the old town, buses and taxis easily available.

Dejligt værelse med godt badeværelse. Rent og pænt. Lækker morgenmad og fremragende udeareal med pool og solsenge. Det tager cirka 30 minutter at gå ind til den gamle by og en taxa koster mellem 12-15 euro. Den gamle by er rigtig hyggelig om aften. Hotellet er et godt udgangspunkt for ture rundt på øen

All the staff gave excellent customer service especially at the reception desk. Lovely comfortable bed and soft pillows, quiet location. Plenty of sun loungers and refreshing pool.

Good hotel, great service, great breakfast buffé and clean establishment. The only downside for us was the distance to Corfu town which is a 30 min walk. However, nice pool area and good beds.

Very nice hotel with extremely helpful and friendly receptionists and cleaner. Good size gym, lovely pool and very nice breakfast. What spoiled it was the officious barman. He refused to serve people at the bar and insisted that you sit down (rudely we thought) and then was very slow to bring you a drink. He needs to use his assistant more to speed things up but he clearly doesnt want any other staff in his bar. Better management needed. Location only about 2 miles from Corfu a 30 min walk. Bus service good in daytime but not great if you want go to Corfu town for evening as you choose 6pm or 9pm bus. No late buses back (no 15 is 2215 but 20 min walk once you get off). Taxi costs about 15 euro depending on time and season. Bus stop to Kassiopi is nearby and it's a lovely town and worth a visit; very chic. Bus stop for Ipsos,Dassia and Gouvia about 30 mins walk away. Ipsos is by far tthe best of these.

We felt the checkin was complex and the receptionist was not very friendly, there were also lots of additional costs. €10 refundable deposit per pool towel was totally unnecessary the pool was just outside the reception it felt untrustworthy. €1 for a small bottle of water in the room which is complementary elsewhere. We ate in the hotel and they brought us we thought was complementary bread as we had not asked for it, then added it to the bill when we checked out €1.50 per person. We asked about an airport transfer (15min away) and was told 4 people could not fit in a taxi with only hand baggage and we would need a mini bus for €40 we ordered a taxi for €25 and there was plenty of room. We felt it was unwelcoming with unhelpful staff. It was not a relaxing stay.

Great stay. Very clean & comfortable and the staff were very friendly. Would recommend.

Help was very friendly, gave great restaurant suggestions, and arranged taxi vans for our party of 6.

Very nice place close to the ferry terminal. The pool, food, and service were exceptional.

Trevlig och god service! Väldigt fräscht och rent (nyrenoverat?). God frukost. Ligger i ett bostadsområde nära hamnen utanför Corfu stad, ej centralt. Ett par restauranger nedanför hotellet annars begränsat utbud, 5 min taxi till gamla staden (6-13euro). Smidigt med gratis parkering och bra utgångspunkt om man vill köra runt på semestern.

Stayed just one night as travelling on to Vikos Gorge. Arrived mid afternoon and the room was ready.”, we had a swim then a drink before heading out to a local fish restaurant. Breakfast had a great choice

The staff is absolutely amazing, always helpful and friendly.

We stayed one night before heading to Albania - but it was clean, quiet, and had excellent breakfast. The pool was lovely. We walked to a nearby restaurant (3 min walk) and had an excellent seafood dinner.

Absolut hervorragend!

Charming helpful staff. Great breakfast. My only criticism is music around the pool. First what constitutes good music is a personal choice. Secondly I came to this part of Greece for peace, quiet and relaxation. At least it wasn’t thumpingly loud. Bad cover versions of great songs does not help me relax. No music please!

Very nice hotel, had an excellent "superior" room that was spacious and had everything we needed. We had a car (plenty of parking available) so didn't have a problem with the location but it's a long walk into town so budget for taxis if you don't have transport. Good breakfast selection. We didn't spend much time at the hotel during the day, but just to note there are frequent planes overhead as it's located on the flight path.