Even though the two Gentlemen who worked at the front desk were so very nice and helpful. We found the room to be a bit unclean. There was a stains on the pillows and sheets . And I’m s

Towels in bathroom were stained and floor was sticky.

I liked the customer services. I did not like the parking situations. Access to parking lot being blocked due to limited parking and the entry and exit.

Disgusting. Nasty floors, beds were disgusting, smelled terrible

THEY GAVE ME THE WRONG ROOM BOOKED KING BED WITH A LIVING SPACE WAS GIVEN TWO FULL SIZE BED .

Clean and quiet. Breakfast attendant lady is very nice.

The room was clean and spacious, the hotel itself was clean. But the pool area is being used as some sort of storage and so the pool is not functioning. None of the vending machines worked, and the free breakfast was less than desirable. The staff is very friendly and accommodating. Also the towels in our room were stained, but they had been washed so they were clean. It seems like they dont have the financial support they need to keep up with everything.

Lots if construction 🚧 but quiet and walking distance to restaurants.

I booked a room in the tower. My husband has Parkinsons and mobility is an issue. We were told our room had been changed due to a problem with lightning. We were moved to a 2nd floor room( stairs) and then the key did not work. Tried ro move us to a room 3 doors down- it wasnt clwan ( it was 10:"pm. Moved us to 109 ( back down stairs)- no cable- no tv. Sink had water standing and a fly on it. Breakfast had no butter or jelly or cr cheese for bread and bagels. I would like a 50% refund on the orice of the room.

Pool wasn’t available

The tub was clogged and bathroom sink was clogged as well. They didn’t even try to fix it.

Clean, except around edge of bed. No plastic cups in bathroom. Other than that the room was nice. Bed and pillows were very comfortable. As quiet as any hotel in downtown area of Athens. Staff was accomodating.

The hotel is okay for no more than a night stay.

Room wasn't clean. Common areas were loud. Lots of smokers right outside the rooms, Staff was nice enough, though.

Location was good and the check-in was fast, unfortunately there is major road/building construction and it was very loud (did stop from 1am-6am) but not a restful night to say the least. No coffee in the “breakfast” area, Both vending machines in lobby broken.

When arriving, the hotel was completely inaccessible from the street and appeared closed. When calling to cancel, I was told to go thru the next door gas station parking lot. They were able to email in advance about a $10 parking fee, but not able to email about the closed roads and parking not, nor was there any signage to help. The hotel was also significantly more run down than shown in the photos.

Front desk person was excellent. He was professional and customer-oriented. The first room he assigned me to had a very noisy AC unit. The 2nd had plumbing problems. He graciously changed the room each time and made sure the 3rd was ok and in a suitable location. The property/facility is well used and it shows. Maybe it’s due for a renovation? Bed was comfortable and clean as was tub and toilet. Bathroom floor was mopped, but not well and there was dirt built up in the corners. Instead of leaving early, I stayed because of the customer service of the front desk person and the comfortable bed and clean tub/toilet. There is major construction 24 hrs around the facility making it noisy and hard to access, but this is temporary. Location is convenient to the University and major avenues in and out of town.

The photos look really nice, but when you get to your room, there is a newer part of the hotel and an older part of the hotel. The photos are definitely from the newer part. The first room was in the older rooms in a corner that had two maintenance closets, was loud and smelled like trash. The room was outdated and stuffy, it didn't feel clean. Went to ask to upgrade and the desk agent was really nice, he upgraded me for free. I feel it's a sort of bait and switch with how the rooms are presented in the photos. The second room was in the newer tower, it was larger, more comfortable, felt cleaner, brighter, indoor access, and on an upper floor which I prefer, and it didn't smell like trash. I recommend just paying the extra $12 to get the room in the tower. It's worth it.

It was very nice place to stay at

Every bath towel was dirty. It truly Looked like they had not been washed, vice just used and rehung. That then concerned me about the bed sheets.