고객서비스는 정말 감동수준이었습니다. 잠깐 나갔다와도 방을 깨끗이 정리정돈해주셨고, 조식도 훌륭했습니다. 다음에도 꼭 다시 묵고 싶습니다.

The private room condition was good.

호텔은 깨끗하고 직원들은 매우 친절하다. 조식은 맛있다. Perfect hotel!

신혼여행 마지막날 숙박했습니다 떠나기전 조식은 매우 깔끔하면서도 훌륭했고 매니저님이 매우friendly합니다. 모던한 인테리어, 깨끗함은 말할 것도 없고 바로셀로네타 바로 앞이라 산책하기도 너무 좋았습니다 조식먹고 산책했던 마지막날 아침을 잊을 수 없습니다 . 그 전의 호텔에서 경험할 수 없던 최고급 어매니티와 샤워시설에 향기나게 하는 시설은 최고였습니다

바닷가가 바로 앞에 있어서 좋았고, 실제 객실 배정은 안타깝게도 바다가 보이지 않는 측면으로 되었지만 객실내 모든 것이 쾌적했다. 단, 3명이 함께 이용하는 룸이었는데 예상보다 너무 좁았다.

Thank you very much for the genuine hospitality and attentive care by the staff members. It was the memorable stay during our honeymoon and we'll definately come back in the near future!!!

스페인 바르셀로나 이미지를 기억하게 만들 정도의 친절한 서비스억 감동을 받았습니다. 매일 저녁에 물과 함께 제공되는 과자와 두번째 메이컵 룸 서비스는 아주 좋았습니다. 컨시어지에서 제공해주는 식당등 정보도 매우 유용했습니다

The room was very comfortable and we slept great! The problem was that it was very small and difficult to “live out of our suitcases“. Not enough closet space to really unpack and didn’t want to for two nights and one and 1/2 days. Lots of attention to customer service like opening the front door every time you came in, however, small things which were requested did not get done and this is why I cannot give it a five

Love this hotel. People were fabulous. Perfect location for us.

Lovely hotel. We were in the second floor and did have outside noise late each night. Also no water one morning.

Our second stay at the lovely Hotel Serras. A beautiful hotel in an excellent location. Superb service and thoughtful little touches make things extra special. Bonus - we were able to walk to most things.

Main issue was completely absent water pressure on the morning of September 26th. Also, we expressed a preference for ice in the room daily, but instead were told to call the front desk when we needed. A problem, because the phone in our room did not work. Staff at front desks were helpful and courteous in every instance, including check-in.

The Staff at Serras demonstrated exceptional professionalism. They consistently made efforts to improve our stay, whether it was helping make plans, recommendations on local dining, or an extra cappuccino. We were very impressed.

Fantastic stay. Great staff, fine hotel. Will stay there again.

The entire staff at Serras Barcelona made our stay unforgettable. From the warm welcome at check-in to the attentive restaurant team, everyone went above and beyond to make us feel at home. A special shout-out to Alex and Pablo at the Front desk, and Ikenna at the restaurant, and to the lady who checked us in on September 3rd (I didn’t catch her name) — your kindness and professionalism stood out. The service was not only professional but genuinely caring, and you can tell the whole team takes pride in creating a wonderful guest experience. Thank you for making our time in Barcelona so special!!

This place is a gem!!!! Top quality and great service. Best place in the city

Excellent service

The most friendly stuff one could wish for as a guest

Beautiful boutique hotel with extremely friendly employees!

Wonderful experience at check-in and throughout stay…staff goes above and beyond expectations.