7.6
좋음
리뷰 1,033개
청결

7.8

편안함

7.6

서비스

7.8

실제 이용 고객 리뷰 Ocean Dream Cancun by GuruHotel

페이지당 리뷰 수
20
40
상위 리뷰
Gustavo
icon-
10.0
/10
13주 전에 리뷰함

Hotels.com verified review

Excelente ubicación
Josafat
8.0
/10
13주 전에 리뷰함

Hotels.com verified review

Muy cómoda el área de alberca, muy cerca de la playa, la habitación excelente me gustó su equipamiento estufa y frigobar, cafetera, utensilios de cocina excelente sin duda regresaría.
RosaIsela
icon-가족 휴가
가족 휴가
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

Muy bien ubicación, las instalaciones y el buen trato del personal
Juan
icon-아이와 함께
아이와 함께
8.0
/10
13주 전에 리뷰함

Expedia Group verified review

Nice basic and affordable place to stay
Gabriela
10.0
/10
13주 전에 리뷰함

Hotels.com verified review

A piscina era incrível, bares, funcionários, restaurantes, comidas… tudo impecável!
Daniel
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
14주 전에 리뷰함

Hotels.com verified review

Muy bien las instalaciones solo que se tardaban años en llevarte una bebida o un alimento cuando ordenabas desde el área de la alberca
Angela
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
14주 전에 리뷰함

Hotels.com verified review

Loved this beachfront hotel. Very secure and regulated entry made us feel safe. The staff were great and attentive. Beautiful pool and areas to lounge by the pool and on the beach. Great poolside snacks and bar. Proximity to great restaurants is fantastic.
Thomas
icon-친구와 함께
친구와 함께
4.0
/10
14주 전에 리뷰함

Expedia Group verified review

When looking for hotels to enjoy our spring break, Ocean Dream stood out to us as being a safe, clean, and centralized. Initially, we had 9 people, so I booked 3 rooms for 3 people that fit 4 people each, for a total of 12. Upon arrival, we were charged an extra $240 for having 3 extra people, which is my fault for not reading the fine print, but kind of ridiculous considering the rooms were never arranged for the 3 extra residents. None of the rooms ever received additional beach towels or shower towels, but were charged the extra $240. Secondly, 2 of the rooms contained ants that would climb up onto the counters and eat our food. The room service was good, although a couple of us lost some expensive clothing items that we know were in the room before the maid came by. Additionally, half of my room's shower door was missing, resulting in water covering the entire bathroom floor, which led to water, sand, and dirt being tracked into the bedroom area. As if the missing clothes, sopping wet floors, and bugs in the room wasn't enough, our stay only managed to get worse. One of our friends had an incident on the beach where he fell, which required him to be sent to the hospital. After the hotel heard about it, they sent someone to his room to KICK US OUT. They demanded that we leave because it could backfire on them or that we were to pay them $100 or they would involve the police. We complied out of fear and shock. This experience utterly disgusted us and won't ever be
자세히 읽기
Mercedes
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Excelente lugar
Timothy
8.0
/10
14주 전에 리뷰함

Expedia Group verified review

Nice room near strip, on the beach. Dining and shopping options close by. Staff very helpful. Only issues I had were that hot water ran out too fast and had issues with high speed internet after first day. Other than that, it was a great experience .
Oscar
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Nice
vanessa
icon-가족 휴가
가족 휴가
8.0
/10
15주 전에 리뷰함

Expedia Group verified review

I loved the room. The best part was the ocean view, breathtaking. There were 2 downfalls though. The shower was cold and the toilet was clogged. After reading the multiple signs, not throw paper in toilet, it was still clogged. And the receptionist didn't really explain much about the hotel, as far as how to get to the room, if there is an elevator or stairs, room service or other amenities in the building. Basically, if I didn't ask, I wouldn't know. But overall, I enjoyed my stay.
자세히 읽기
LANDY VIANEY
icon-아이와 함께
아이와 함께
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

ESPLENDIDA VISTA, TODO ORDENADO EN LA HABITACION
Amelie
icon-아이와 함께
아이와 함께
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

Une vue incroyable! Et une piscine magnifique
Jake
icon-가족 휴가
가족 휴가
8.0
/10
15주 전에 리뷰함

Expedia Group verified review

Ocean view room was nice, clean property, staff were helpful where they could be
Javier Aziel Castro
2.0
/10
15주 전에 리뷰함

Expedia Group verified review

Súper xs
Efren
10.0
/10
15주 전에 리뷰함

Hotels.com verified review

La vista que teníamos en nuestra habitación espectacular, habitación muy amplia, muy limpia, sin duda alguna volveré a Cancún y a este hotel… La atención muy buena, los trabajadores muy amables y serviciales.. algo muy importante una zona muy segura y muy céntrica, y muy cerca del cocobongo.
Phyllis
icon-파트너와 함께
파트너와 함께
6.0
/10
16주 전에 리뷰함

Hotels.com verified review

The room looked over the beach. Very nice view of the ocean. Nice large king bed, very comfortable. Lots of hot water in the shower. Did not deal with the hot tub. Room was large and comfortable. Staff was sufficient.
Kashin
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

Love this place perfect location
Blake
icon-친구와 함께
친구와 함께
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

Limpio
페이지당 리뷰 수
20
40

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