I have been stayed this hotel more than 5 times since few years time and totally more than 20 days as I used to visit Ensenada for cooperative research project with one of research Institute here. Every staffs are friendly and rooms are clean, location is fantastic but internet connection is really poor, even not able to catch up. Poor internet connection was often reported to the hotel management level, but still same. It will be strongly recommended that hotel upgrade their internet line, as internet access is a part of daily living. And slightly thinking to find out other hotel if it is not going to be improved.

Clean, welcoming love it

Por una situación de seguridad, no hubo transporte de Tijuana a Ensenada. Traté de cancelar la reservación y no pudo hacerse porque la reservación fue a través de Expedia y ellos no podían resolveral. No hubo forma de cancelar la reservación por Expedia. Muy mala experiencia, pero fue la última

Todo

Sometimes have a little consideration for elderly people, and not to focus on money, which I thought was the most important thing for them. I will come back to the hotel with my mom. I would not recommend this for elderly people that have issues with long distance walk

I was very disappointed with the accommodations for my mom because I request a room with no steps and I realize it is not for handicap friendly also, I request to switch ones that is less noise. The answer was I need to pay an extra charge for different rooms to accommodate my mom This abilities.

They charged a $50 deposit, which was actually $58, I checked in on a Saturday and they said the deposit would be returned when I checked out on Sunday. As of Monday night the deposit has not been returned. I have stayed at many hotels in Ensenada, that I have booked and paid in full through Expedia, a deposit has never been requested. I will not be staying at El Cid again due to this issue

Clean room. Good parking. Nice staff. Great location.

The staff was friendly, professional and very helpful.

Todo muy bien

This is a nice location it’s convenient. It’s in the middle of all the party scene bars and clubs near bye so it is not particularly quiet, but it is very comfortable and there is lots of shopping and restaurants option's. Parking is easy since it’s gated and secure.

Everything es perfect

everything was perfect

It is always good to stay in this hotel. They are very professional

Las instalaciones no son amigables con las personas discapacitadas. Instalaciones viejas y sin el mantenimiento necesario.

Staff is very great! Great rooms and price!

I do not recommend. The room was old and you could easily hear the noise from the street such as outdoor conversations and cars, despite the patio being closed. The hotel room smelled. The bed, despite being advertised as a queen, was not one. The bed felt like you were sleeping on a rough cardboard box - too firm. The walls of the closet in the room was connected to the bathroom so if you wanted to you can share what you're doing with the world. That is honestly just a haphazard renovation at best. The shower tile was grimey. The service was fine but not fantastic. I can see why there were not really any other guests on our floor. We checked out an hour after seeing our room.

Thanks

Solamente fuimos rápido a Ensenada, pero queda muy cerca del malecón y de muchos restaurantes muy bonitos! Lo recomiendo!

Clean room and staff