Parking lot area and night security is constantly on his phone and the not pay attention and rude . I asked questions in both Spanish and English and he was not personable.

Más seguridad

Super especial

Muy Bonita la comida buena. Lo unico Que Cierra’s muy temprano el restaurant

I stayed at Paradise Island expecting a relaxing and well-managed experience, but it was the opposite. I checked in on Sunday, and not once was housekeeping done during my stay. The hairs on the shower drain from the day I arrived were still there at checkout. Staff showed little initiative in addressing concerns, and overall service felt inattentive and indifferent. For the price and reputation of this property, the lack of cleanliness and basic hospitality is simply unacceptable. I cannot recommend this hotel and will not be returning.

Buena atención de la joven en el lobby, es agradable y da buen servicio. Recomiendo que den mantenimiento al área de playa(esta roto el columpio, dos camas de colchón rotas, las telas blancas que cuelgan deben cambiarse). Seria bueno que el restaurant tenga servicio para la noche, solo trabaja hasta las 6:30 pm, salí a otra área a cenar. Por lo demás quede satisfecha, volveré. La playa es un paraíso, hay opciones de distracción y disfrute.

There are no dining options at the hotel after 7:00 p.m., although there is a nearby restaurant that stays open later. The receptionist isn't very friendly, but maybe she was just having a bad day.

I like that is private, the beach is beautiful, but I didn’t like the limited food options, and that the bar close so early, if you go there in please be mindful that after 6:30pm there is nothing going on, unless is Saturday. The information/ communication needs to get better, if I’m coming to a new place I expect the employee that you see the most have basic information on what tours they offer, time, cost, or if you don’t want to talk, has brochures ready to handle to the new guest. Sell what you have , at every turn. The rooms needs maintenance a/c got condensed on the first day , if you dropped them under 26 it gets condensed and started leaking.

Excelente

We had a fabulous 2 nights stay! The room was spacious, well decorated beachie vibe, spacious balcony, updated throughout. The beach club was awesome with gorgeous amenities and the beach is stunning. Drinks, especially the Margaritas was awesome!! Thxs to all the wonderful staff you made our stay memorable.

This spot isn't bad for the price but I have a few complaints they can work in. There is no iron, and only one spot to place bottles and soaps in the shower i was only able to fit one soap and one bottle and had to place my razor shampoos and comb on the floor. The wifi is terrible and not to mention that the power goes out every night for a second. The tv doesn't work in any room you stay since i paid for three rooms this review is the same for all rooms. My king size bed only had one twin size blanket for my husband and I to share. It was very uncomfortable experience sleeping there. My family said they had neck pain because of the mattresses. The view is great and so is the beach front. Their amenities are also comparable to the locals that live there and give boat tours as well for less. I would give this place a 5/10

Love the property very clean staff very friendly

Café inbuvable semblable à un instantané. Aucun wifi où sont les chambres, il faut traverser la rue pour aller à la réception pour profiter du wifi. Aucune vente de boissons après 16h00. On nous a même conseillé d'aller souper dans l'hôtel voisin ! Très tranquille en semaine, on avait toute la plage pour nous. J'y retournerai avec ma machine à café.

Las instalaciones son lindas, el personal amable, cómodo

Virgin surroundings

Todo muy bien

El internet por wifi no funcionó, falta contar con secadora de pelo. El lugar es muy bonito y la playa bellísima. El personal muy amable.

Hotel is close to the beach

Very quite boutique hotel, I like that. And very convenient for aquatic activities and tours. It has room for improvement with the restaurant staff very friendly and courteous, but to keep up with the demand when they’re busy, needs to improve. Overall a very nice experience. Will go back.

I recently stayed at this amazing hotel, and I can’t say enough about the incredible experience I had. The beach was absolutely stunning and felt like a private paradise. The staff were exceptional, providing outstanding customer service at every turn. During my stay, I misplaced my wallet and was quite distressed. The staff immediately sprang into action, showing me videos of all the locations I had visited within the hotel. Thanks to their swift and diligent efforts, I was able to retrace my steps and find my wallet. Their extraordinary customer service in helping me recover my wallet has made me a lifetime customer. To top it off, make sure you add the breakfast included option to really get a great deal. I highly recommend this hotel for its beautiful beach, wonderful staff, and top-notch service.