9.0
특별함
리뷰 187개
청결

8.8

편안함

9.0

위치

7.0

서비스

9.2

실제 이용 고객 리뷰 Serenity Alma Heights

페이지당 리뷰 수
20
40
상위 리뷰
Mohamed
icon-파트너와 함께
파트너와 함께
6.0
/10
14주 전에 리뷰함

Hotels.com verified review

Chambre propre , petit déjeuner ok
Arunas
icon-가족 휴가
가족 휴가
10.0
/10
17주 전에 리뷰함

Expedia Group verified review

Clean room, everything is good 👍👍
Fatma
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
19주 전에 리뷰함

Hotels.com verified review

Best staff in any hotel I’ve ever been !
Aleksandra
icon-여가 가족 휴가
여가 가족 휴가
4.0
/10
23주 전에 리뷰함

Expedia Group verified review

The room was ok nothing special i had to tip thecreceprion to get vasics delivered like toothpaste - bathrobes ect. The lacl of tramsparency about the servjces is exhauating - attempts of scam on every step .
mitul
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
26주 전에 리뷰함

Expedia Group verified review

Absolutely loved our stay! The hotel was brilliant, the staff were amazing, and it’s perfect for families with kids. We wouldn’t hesitate to come back again.
OMAR
10.0
/10
26주 전에 리뷰함

Hotels.com verified review

Staff were very friendly, will definitely be back
ANTONIO
10.0
/10
26주 전에 리뷰함

Hotels.com verified review

servizi per i bambini
Harira
10.0
/10
27주 전에 리뷰함

Hotels.com verified review

PERSONALEN WOW!
Fady
icon-파트너와 함께
파트너와 함께
10.0
/10
29주 전에 리뷰함

Hotels.com verified review

Cleanliness, Food quality and the Staff
Moustafa
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
43주 전에 리뷰함

Expedia Group verified review

An interesting destination especially for kids with lots of activities to do (e.g. Aqua Parks, Amusement Parks, Wave Pool, Video Games, etc.) My only concern is that the amusement parks and video games are against extra charge.
Ayana
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
45주 전에 리뷰함

Expedia Group verified review

it was a little dirty ar times and there could jave neen more food a drink options.
Dominik
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
47주 전에 리뷰함

Expedia Group verified review

Top
Sahar
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
48주 전에 리뷰함

Expedia Group verified review

The hotel is good for families with kids. It’s got a water park and amusement park ( a small one ) rooms are clean and comfy. The buffet food was average and crowded it was hard to find a table . The hotel grounds is very nice I don’t recommend it for couples if you want quiet
Verified traveler
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
49주 전에 리뷰함

Hotels.com verified review

Le buffet est très varié midi et soir et les plats ont très bon goût parfois nous avions du mal à choisir ! Seul hic, à savoir qu’il y a énormément de monde, souvent difficile de se déplacer, choisir plutôt les débuts de service. Nous avions le droit à 3 restaurants gratuits a réserver sur place. Plats excellents Dans l’hôtel meme, il y a plusieurs magasins, une pharmacie, des urgences, un parc d’attractions, centres de bien-etre Personel à l’écoute apportant une solution rapidement (problème de pression d’eau a la douche, reglé dans la journée) Seul problème, les piscines sont très glissantes et plusieurs enfants se sont cognés la tete suite a la chute (bosses, points de sutures etc) Aussi, je ne sais pas si c’était uniquement la mienne mais la climatisation n’est pas réglable en terme de soufflerie et de température (très bruyante, nous avions froid la nuit). Dernièrement les prix sont les memes qu’en France meme voir plus puisque qu’il faut commander un taxi pour se déplacer en centre-ville, nous étions parfois obligé de payer le prix fort dans l’hôtel (prévoir vraiment tout avant) Personnel très souriant et sympathique je recommande fortement
자세히 읽기
Sama
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
52주 전에 리뷰함

Hotels.com verified review

Veldig fi. Hotell med amnge aktiviteter. Barna elsket det. Gøy for barna avslappende for foreldre.
raphael
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
54주 전에 리뷰함

Expedia Group verified review

Super hôtel. Grande piscine de la place pour tout le monde pour les transats c’est très agréable. Coté mer c’est génial de manger avec la vue sur mer. La chambre était vieillotte mais propre dans l’ensemble. Le personnel très serviable et gentil. Le buffet était varié chaque jour mais le plus pour nous a été le barbecue à chaque repas. Poisson frais grillés viandes grillées. À 40 min du centre de hurghada
자세히 읽기
Siddharth
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
62주 전에 리뷰함

Expedia Group verified review

Great location, facilities for kids, good food, and very hospitable service. As other reviews suggest, the rooms were a bit dated but Aly at reception was very accommodating and offered us a good room with view, and late checkout. We loved out 2 day stay at Alma Heights
Mayya
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
64주 전에 리뷰함

Hotels.com verified review

It was just what we were looking for. Very friendly staff and amazing service just an excellent food
Qiong
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
87주 전에 리뷰함

Hotels.com verified review

Very good experience. Reasonable price. Two adjacent resorts to meet the needs for both children and adults. There is shuttle to the beach. The snorkeling at the beach is great. We enjoyed our stay.
Janitte
icon-여가 아이와 함께
여가 아이와 함께
8.0
/10
88주 전에 리뷰함

Expedia Group verified review

Städning och övriga personal var bäst. Maten var okej. Men det var jobbigt för oss att vi gick bara en nyckel till rummet. Min dotter med familj var 4 pers fick bara en nyckel.
페이지당 리뷰 수
20
40

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