I do not understand why this hotel is 4 star. Of course the room was clean, but there was no proper amenity including shower robe, and I was a little upset with the professionalism of one of the staff. Upon check-in, there was no guide to the hotel, so I checked the brochure in the room and confirmed the breakfast restaurant location.
I was so tired on the last day, but there was no room service guide on the room brochure, so I asked the staff about room service. His facial expression and response was very bad, but I was patient, I ordered room service, and unlike the description of the staff, the service charge 15PLN was added.
The other staff members were very kind and professional, so I think it was a problem only with him, but the hotel remains a very bad memory.