Complicado el acceso cuando llegas por primera vez al hotel, no son claras las indicaciones y hay que caminar demasiado El check out muy lento más de 20 minutos para hacerlo

The room smelled very bad. Uber does not arrive at the hotel entrance.

.

Ai

Excellent hotel with great view and location. Clean clean clean and updated. Refrigerator in room and flat screen TV with internet. Walking distance to mall and Walmart. 5 stars

Did not like the very noisy nearby bull ring they use every night for extremely loud disco bar …because of that alone; I do not recommend as they make noise in very night until 3 am!!!!!

Buenas habitaciones , estacionamiento techado

Apartamento super espaçoso, limpo e bem equipado. A localização e maravilhosa, principalmente pelo acesso direto ao shopping central e supermercado. Amei. Com certeza voltarei mais vezes. Equipe de funcionários atenciosos e muito simpáticos

economy room was fine for short stay.. Price was fair. Location was nice.

Incredible views over the lagoon and out to the ocean. Nearby shopping had excellent services. Great restaurants nearby.

Excellent location! Great amenities and helpful staff!!! Parking was simple and easy, close to everything!!

Si es muy barato y su ubicación es muy buena , Ls vista muy bonita La limpieza bien , el personal Sl de la tarde muy amables . Yo no regresaría pues me pareció improvisada su distribución , El personal de la mañana poco amables , no asi los de la tarde . Tuve que regresar días despues pues se quedaron con mis identificaciones, me pareció poco amable que no me avisaran durante mi estancia Las almohadas no son cómodas y percibí un aroma que me sentí muy mal , como un químico , tal ves con lo que limpian Espero mis comentarios ayuden a mejorar esos detalles .

Clean room nice staff

Ponen contado el papel higiénico

Great hotel

Our stay at Malecon Cancun lasted 2 weeks, and unfortunately this is not a place for peaceful rest. Almost every night there were loud shows, parties, and events nearby, with music and microphone announcements continuing late into the night, making it very difficult to sleep. The apartment had a beautiful view, and the service team was extremely responsive — most requests were handled within minutes, which we truly appreciated. However, there were many maintenance and comfort issues: tiny ants, a dirty and uncomfortable sofa with a bad smell, poor kitchen equipment (dull knives, no spatula, scratched pans, damaged cutting boards), very few outlets, a broken wardrobe door, and a balcony door that was extremely hard to open. There was also no drying rack despite having a washing machine. The hotel area itself feels old and poorly maintained. The infinity pool does not match the Expedia photos, with dirty glass and loose pool tiles. Overall, the view and fast service were the main positives, but the constant noise and lack of maintenance made the stay hard to enjoy.

I’ll be back! Thank you!

Clean room great staff and good view

Todos bien

The service was excellent. I'd recommend it to anyone visiting Cancun.