8.8
매우 좋음
리뷰 1,005개
청결

9.2

편안함

8.8

서비스

9.0

실제 이용 고객 리뷰 The Bromley Court Hotel

페이지당 리뷰 수
20
40
상위 리뷰
Steven
icon-
4.0
/10
13주 전에 리뷰함

Expedia Group verified review

The room was ok and staff were ok. The room was cleaned but not to a great standard. Car parking is good as there are loads of spaces. Windows aren’t sound proofed so unfortunately I had to listen to loud noise and music and loud cars outside until half 12 in the morning which isn’t great on an early start. I paid extra for breakfast on the 2 nights I stopped but unfortunately due to the size of the seating area and the hot plates the Q is massive and to small for the guests that are there and no control over the Q as people just kept coming in and pushing in with people they knew and staff wouldn’t stop this so ended up skipping breakfast on both mornings because of this. Means I wouldn’t recommend this hotel and wouldn’t book again and I will be booking elsewhere on my next business trip.
자세히 읽기
John
icon-파트너와 함께
파트너와 함께
10.0
/10
14주 전에 리뷰함

Hotels.com verified review

A wonderful hotel, with history and presence. Free parking on site. The room and public areas were clean and welcoming. The gardens are beautiful for a cool G&T or glass of wine. We also had dinner and breakfast both of which were extremely tasty. Definitely recommend and will stay again.
Cai Owain
icon-친구와 함께
친구와 함께
8.0
/10
14주 전에 리뷰함

Expedia Group verified review

Friendly no-frills hotel.
Martine
8.0
/10
14주 전에 리뷰함

Hotels.com verified review

Fantastic hotel.
RORY
icon-파트너와 함께
파트너와 함께
6.0
/10
14주 전에 리뷰함

Expedia Group verified review

I rarely leave negative reviews, but my stay at Bromley Court Hotel was disappointing from start to finish. We had upgraded to a Deluxe Garden Room, only to be told at check‑in that loud weekend functions would affect our room — and were then offered a move to a quieter suite for an extra £20 per night. Charging guests to avoid an inconvenience you already know about is unacceptable. The noise that night was unbearable, with the noise drowning out the TV and furniture vibrating. After unanswered calls to reception, only the night manager, Alex, resolved the issue and moved us — something that should have happened at check-in. Housekeeping also failed to service our room on one of the days despite the sign being displayed, and reception tried to blame us for having a “Do Not Disturb” sign, which we did not. On top of that, as an Expedia Platinum member, I should have received a complimentary bottle of wine, which was never acknowledged or provided. Overall: poor service at check‑in, no accountability, ignored benefits, and basic standards not met. Only the night manager showed proper customer care.
자세히 읽기
Mark
10.0
/10
16주 전에 리뷰함

Hotels.com verified review

Great stay thank you much appreciate
Craig
10.0
/10
16주 전에 리뷰함

Hotels.com verified review

Always a good stay at Bromley Court
RAY
8.0
/10
17주 전에 리뷰함

Hotels.com verified review

Very nice hotel, great staff.
Barry
icon-친구와 함께
친구와 함께
10.0
/10
18주 전에 리뷰함

Expedia Group verified review

My visit to Bromley Court was pleasant and positive, Their staff added an extra layer to a very good stay Big thanks.
Teresa
icon-파트너와 함께
파트너와 함께
10.0
/10
18주 전에 리뷰함

Expedia Group verified review

We booked this hotel to attend a wedding reception at a nearby venue and got an excellent deal on Expedia. Absolutely couldn’t fault the hotel in any way. It is clean and well maintained in all areas and the room (deluxe double) was perfect. There was also plenty of guest parking and the staff were all lovely and friendly. The breakfast was also excellent with a good choice of food and drink, well stocked and the option to sit inside, in the conservatory or in the garden - which is also stunning! If we are in the area again we will definitely book this hotel
자세히 읽기
Sophia
icon-친구와 함께
친구와 함께
8.0
/10
18주 전에 리뷰함

Expedia Group verified review

My friend and were in London for a wedding, and we stayed at the Bromley Hotel. It was pretty decent. We booked the twin room. which was very spacious. Will definitely stay here again, in the future.
David
icon-파트너와 함께
파트너와 함께
8.0
/10
19주 전에 리뷰함

Expedia Group verified review

Only a quick stop overnight not food eaten - so can’t review staff polite and friendly.
Gill
icon-파트너와 함께
파트너와 함께
10.0
/10
20주 전에 리뷰함

Hotels.com verified review

Nice breakfast.
Fay
icon-가족 휴가
가족 휴가
8.0
/10
21주 전에 리뷰함

Expedia Group verified review

The room was clean, and the beds were comfortable. But be careful when using the iron the thermastat didn't work and nearly burnt my trousers. Breakfast was brilliant!
Mark
10.0
/10
21주 전에 리뷰함

Hotels.com verified review

Nice stay
Lee-Roy
icon-
10.0
/10
22주 전에 리뷰함

Hotels.com verified review

Lovely hotel, also had a room upgrade that I was not expecting, great staff
Alan
icon-파트너와 함께
파트너와 함께
10.0
/10
22주 전에 리뷰함

Expedia Group verified review

Great room overlooking garden. Fast checkin/out and great staff
Shirley
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
23주 전에 리뷰함

Hotels.com verified review

Fresh, variety , different
Sandra
icon-파트너와 함께
파트너와 함께
8.0
/10
23주 전에 리뷰함

Hotels.com verified review

Parking was easy and there were ample spaces. Our room was clean and the bed was comfortable. The staff were generally helpful but when checking in we could have received more information or a map/diagram of where everything was located. Breakfast was very good and filling, there was a great selection to choose from.
Sophie
10.0
/10
23주 전에 리뷰함

Hotels.com verified review

Very clean Helpful staff Beautiful hotel Stayed two times now and would recommend it everyone
페이지당 리뷰 수
20
40

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