7.6
좋음
981개 리뷰에서
청결

8.0

편안함

8.2

위치

7.2

서비스

8.4

여행자 리뷰 Best Western Plus Bass Hotel & Suites

페이지당 리뷰 수
20
40
상위 리뷰
Douglas
icon-출장
출장
4.0
/10
15주 전에 리뷰함

Hotels.com verified review

When we arrived the roof smelled damp and the door wouldn't open completely. There was still soap in the shower from a previous guests and a used towel hanging on the back of the bathroom door.
Ronnie
icon-친구 및 가족
친구 및 가족
2.0
/10
16주 전에 리뷰함

Hotels.com verified review

It was the worst hotel stay every. The room was dirty and nasty.
Kristina
icon-친구 및 가족
친구 및 가족
4.0
/10
17주 전에 리뷰함

Hotels.com verified review

It wasn’t super clean, the indoor pool was closed, the washer and dryer were broken. The saving grace was that the owner owed the holiday inn next door too so we used its facilities. (Pool and laundry room). Our room had a weird smell and the air didn’t work well. The holiday inn staff next door were much friendlier too.
Sheena
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
17주 전에 리뷰함

Expedia Group verified review

Coming from someone that grew up extremely poor and homeless at times. I don’t have to have the best place to stay. As long as there is running water and no bed bugs I couldn’t care less what it looks like. Breakfast was great, staff was great, the pool was out of order, but we were told we could use the pool next door. The only issue we had was our room had a musty odor and the carpet in front of the air conditioner was wet. Again no big deal we were not there long enough for that to matter. We just needed a place to sleep and that’s what we got.
자세히 읽기
Shakira
icon-가족 휴가
가족 휴가
6.0
/10
17주 전에 리뷰함

Expedia Group verified review

N/A
madison
icon-친구 및 가족
친구 및 가족
2.0
/10
18주 전에 리뷰함

Hotels.com verified review

My husband, children and I stayed here for a quick over night stay. As soon as we entered the room we were greeted with a horrible smell. Roughly 30 mins into our stay my son found a dead cockroach in the entertainment center. We put it in a cup and took it to the front desk where we were told “strange we don’t have cockroaches” we decided to take all of our belongings back to our vehicle for precaution and stay the night regardless as this was just for some quick sleep on our 22 hour drive. We noticed the carpet was stiff/sticky. Also that the garbage cans were dirty. They had fresh bags but the cans themselves. We took all of the bedding off and checked under the mattresses to make sure bedbugs weren’t going to be an issue. The cloth frame covers were stained like someone had peed on them. There was also an INSANE amount of gnats. Once it was time to lay down and go to bed we soon realized the beds were damp. The only good thing was how nice the lobby was and the variety at breakfast. Otherwise you couldn’t pay me enough to stay at this hotel ever again even for a quick stay.
자세히 읽기
Leland
10.0
/10
20주 전에 리뷰함

Expedia Group verified review

Loved this property!
treston
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
20주 전에 리뷰함

Expedia Group verified review

Loved my experience nice room very clean everything was top notch the only thing I can say that was negative was people regularly stomping on the 3rd floor above us it wasn't as bad as some of the other places I've been the Internet is also very good but pro tip if it stops working just delete it off your device and reconnect it and don't miss out on the breakfast they are lenient though so if your a little late getting up it's ok I believe it's mostly family ran they understand very nice people will be staying again in the future
자세히 읽기
Celia
icon-친구 및 가족
친구 및 가족
6.0
/10
22주 전에 리뷰함

Hotels.com verified review

I was extremely disappointed as I chose this property for the indoor pool so my children could enjoy the weekend. When we arrived I was told that the pool was closed and would not be open. The carpets in the room are sticky from who knows what... But honestly, I've stayed in worse places for sure. I do think if your pool is closed it should be listed on your site. I would never have booked here if I'd known and I do feel cheated.
자세히 읽기
Elizabeth
icon-여가
여가
4.0
/10
23주 전에 리뷰함

Expedia Group verified review

My key card only worked now & then, after trying 7 or 8 times; each time I tried to get into my room. The desk clerk came up to my room to help me get the key card to work. He wiggled the hardware below where you put the car in the slot & said now try it. I did & it worked. He said it's because the hardware is just loose! The luggage carts do not turn properly, they are very difficult to manuver for a disabled person. The staff for the breakfast room gave me dirty looks because of my service dog being there with me. I'm handicapped & require a service dog. My dog is a small, female, chocolate lab. She is very well behaved & just lays by my feet. She doesn't beg or do anything to bother anyone. The toilet ran constantly. The bed was comfortable & the room was fairly clean. The housekeeping staff knocked on my door about 9:30am. I told them i wasn't packed yet & reminded them that checkout time wasn't until 11am.
자세히 읽기
Anthony
icon-친구 및 가족
친구 및 가족
8.0
/10
24주 전에 리뷰함

Hotels.com verified review

Very comfortable room. Very nice staff. Hotel little dated. Breakfast area small and average options. Close to interstate. Definitely served the purpose.
jamie
10.0
/10
24주 전에 리뷰함

Hotels.com verified review

Friendly, very clean and would definitely recommend.
Steve
4.0
/10
24주 전에 리뷰함

Expedia Group verified review

This hotel is one of those that will not let you control the thermostat. Your room temperature is what they want, not what you want, necessarily. There was a thermostat in the room and it would adjust down to 66 degrees, but the temperature would not adjust down. Whatever the preset temperature was, was all it would do. The numbers would change, but the temperature wouldn't. And it was too hot in the room for comfortable sleep. I slept in our car - it was actually more comfortable. We only stayed one night, so I didn't fuss, but I have crossed this hotel off my list. My wife and I will control the temperature that we are comfortable sleeping in, not some budget minded manager or owner.
자세히 읽기
john
icon-비즈니스 및 여가
비즈니스 및 여가
2.0
/10
24주 전에 리뷰함

Expedia Group verified review

Upon check-in staff was kind of rude questioning why I was there not that it mattered. The room was dusty.stains on bed spread …my vehicle was involved in a hit and run on this property over night. The staff is unaccommodating ..Rooms are WAY OVERPRICED FOR WHAT THEY ARE. BELOW AVERAGE
meliss
icon-친구 및 가족
친구 및 가족
10.0
/10
25주 전에 리뷰함

Hotels.com verified review

always stay here breakfast is good convenient to interstate and other restuarants,, no pool here tho..
Robert
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
27주 전에 리뷰함

Expedia Group verified review

Very quiet, only a one stay, clean roomseasy access to the highway, did the job but does appear like an old Hotel, no stairs is a safety hazard Only drawback was door lock plate broke off, breakfast attendants show keep the eating area clean and items stocked instead of just sitting there. The front desk employee assisted. Staff was very courteous at night and in the morning.
자세히 읽기
Margaret
icon-여가 PET
여가 PET
2.0
/10
28주 전에 리뷰함

Expedia Group verified review

My room smelled horrible. The whole hotel just had a feeling of being unclean. The breakfast was good though
Shauntel
icon-여가
여가
10.0
/10
29주 전에 리뷰함

Expedia Group verified review

It was clean , quiet and they serve breakfast and the staff was nice .the only thing I didn't like my kids couldn't swim while we were there. They said the pool need to be fixed . That's one reason why we went to a room to get in the pool and it don't have a jacuzzi. But other than that it was fine.
Peggy S.
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
29주 전에 리뷰함

Expedia Group verified review

The hotel was very clean the stafff was very nice
Verified traveler
10.0
/10
31주 전에 리뷰함

Hotels.com verified review

The check was easy and room was nice but the desk chair was broken I almost fell backwards to the floor. Also there was a mouse running around the breakfast area
페이지당 리뷰 수
20
40

트래블로카 | 사업자등록번호: 291-86-03397 | 대표자명: 안정우 | 영업소 소재지 주소: 서울 강남구 테헤란로 431, 5층 008호 | 한국 콜센터 (오전 8시 - 오후 10시): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-2676호
Copyright © 2025 Traveloka. All rights reserved