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Everything was perfect

Atmosphere and facilities were good. Very good food and staff very polite. Excellent postion and we thoroughly enjoyed our stay. We highly recommend a stay.

A lovely place in a beautiful setting with fab pool and spa areas. We booked a premium room and for the price paid and considering the 4star rating I would have expected slippers to go with the bathrobes, a box of tissues in the bathroom and for the hospitality tray to be restocked daily. Small little things but noticeable as missing at that level.

Excellent standard for a dog friendly hotel. Whilst the team behind the bar could not of been friendlier and helpful a warmer welcome on arrival would have made the whole experience perfect. Will definitely be booking again as so easy and wonderful that our fur pups are so welcomed 👍

Absolutely love the hotel, staff are wonderful, spa is one of the nicest we've been to, and treatments/masseuse staff by far the best out of any other places I've been to, only one downside to our stay is the beds aren't the most comfortable, we were in a superior double, but the king-size bed was two smaller beds pushed together so had a considerable dip in the middle, and the mattress springiness seemed to be on its way out so woke up a little sore. Will definitely be returning though, it's a lovely hotel with lovely staff, nicer beds and it would be perfect!

We had a wonderful stay at The Cornwall Hotel & Spa and would happily return. The hotel is set in beautiful surroundings and provided the perfect base for exploring Cornwall. Our room was comfortable, clean, and well maintained, and the facilities were great. What really stood out during our stay was the staff. Every member of the team we encountered was polite, friendly, and genuinely helpful. From reception to the spa, everyone made us feel welcome and valued as guests. The spa facilities were a lovely bonus and provided a relaxing way to unwind after busy days sightseeing. Overall, we had a thoroughly enjoyable stay and would recommend The Cornwall Hotel & Spa to anyone looking for a comfortable and welcoming place to stay in Cornwall.

Generally it was a nice stay, we loved the balcony and size of them room. There were gluten free options available for my partner which was great as she has celiac disease. I must say that it does seem understaffed, we had a staff member come into our room to deliver room service and she seemed very stressed. People are human, people get stressed. However, it is not something I want to worry about while at a hotel and spa. When my partner and I first approached the spa front desk, the staff were not very inviting. They appeared inconvenienced to speak us through the spa, pool, etc. This put us off going for spa treatments which is what we were planning to do on one of our days at the hotel. The women’s changing rooms before entering the pool were dirty. There were hair, bits of grub and dirt I could feel on my feet while walking through the place were not pleasant. The pool looks bigger in photographs, so something to bear in mind. It is relatively small. My partner and I paid for some room service, 1 cheese board and a ham sandwich. This came to almost 30 pounds. The cheeseboard had 4 crackers and 3 bits of cheese on, while the ham sandwich looked like two pieces of cheap white bread, and half a handful of ham. I was very excited for this trip away for my partners birthday but I don’t think it will be worth the visit to come again, which is unfortunate because I really wanted to enjoy our first small holiday together. Reception staff were great.

Hotel a little tired and requires decorations internally and externally refreshed. Needs more professional management to identify where staff need to keep on top of routine tasks expected of hotel charging this room rate level. Better management of breakfast required to ensure sufficient food available for full breakfast period. Breakfast should not be scaled down and cleared away before period has ended. Room checks should ensure all features in rooms are working before occupation rather than waiting for guests to check and report on malfunctions.

Lovely hotel. Room clean. Staff friendly.

My wife and I had a lovely stay here. The hotel was well maintained, welcoming and presentable. The staff were very friendly too. The room was amazing - very comfy bed, spacious, airy, private balcony and very quiet too. The spa was brilliant too and we had a very relaxing bespoke massage in the couples room. For us, the only downside was the quality of the food. It was ok but a couple of the dishes were a bit greasy and overcooked which was a shame for the prices they were asking. Breakfast - there was plenty of choice, but again, no different to a national budget chain I’m afraid. We didn’t let the food disappoint us though, because overall it really was a lovely setting and a memorable stay!

Toujours un établissement au top, le confort de la literie est exceptionnel. Le spa est agreable et lumineux et la nature alentour est reposante, je recommande

Great for one night stay. Can’t comment about amenities as in and out but really modern and clean.

They upgraded my room

Excellent relaxing weekend break whilst down here for a wedding The room was very spacious with a lovely balcony and deep bath. So quiet never heard anything from other guests Lovely gardens and breakfast was first class Had a fabulous morning in the spa the day after the wedding and relaxing on the sunloungers in the walled garden Would highly recommend

Staff were extremely helpful and friendly. We booked 3 rooms as 4 adults and two children. Rooms were spacious and had a lovely balcony. We booked to be in next door rooms which was lovely. One of our party was a coeliac and the menu and staff gave food options which went down very well. The pool at the Spa was lovely and we all enjoyed a good few hours there. My only gripe was the mattress which was too soft for me, but everyone else were happy with theirs. An excellent two night stay and we would all go back. Thank you.

Excellent staff throughout the hotel and very good facilities and food. Could do with having some more rooms accessible by lift. One ‘issue’ was that the bathroom floor tiles seemed a little slippery

One of the nicest hotels I’ve stayed in. Beautiful people beautiful hotel beautiful area

Any narrative that's consistent with my above appraisals. Every aspect of our stay was exceptional. Thank you for a wonderful experience

It was a little disappointing that there were no tissues in the room or bathroom. On Friday night we sat in the restaurant but on Saturday night we were put in the Tea Room which we felt there was a lack of atmosphere. All the staff were very friendly and helpful.