Las habitaciones muy básicas, no hay agua caliente, entra toda la luz solar a la habitación. Jamás regresaría a ese hotel.

La grande chambre côté plage, la propreté, le personnel gentil

It was super cold in the room. There were huge gaps between a wall and a window, so when the wind was blowing it felt like being outside. Water in the shower barely warm, didn't feel brave enough to wash my hair, just too cold. Moved a chair in the room and there was so much dust and dirt underneath.

Petit hôtel avec des chambres sur mer avec balcon. Très bien placé sur l île, très très propre , le personnel avec toujours le balai à la main pour retirer le sable qui vole Chambre grande très propre Petit espace sur la plage avec des transats

The view from the bedroom was beautiful and the room was very clean. Staff was super nice and the people were wonderful. Breakfast restaurant on the ocean had an amazing view and food was absolutely delicious. It was nice to wind down without all the commotion of the big city. Just take in the beautiful views with the city of Holbox and the ocean! I would definitely go back! Everything was great! If I could make it better. I made it work but only 2 plugs in bedroom. I have a CPAP and they should have a few more outlets in the room. 2025 - Also better WiFi or internet signal and speed. 2/3g

Le personnel très aimable L’emplacement idéal Le restaurant Très bonne literie

What an amazing place to stay. The staff are excellent. Especially the restaurant and bar team who are incredibly warm and welcoming all the time. Breakfast choice were fantastic and delicious breakfast juice choices too! The reception staff were also on hand to answer all the questions. The rooms were very comfortable with excellent views of the sea. Great location too. I wish we were still there!

Primera linea de playa cerca de todo. El personal estupendo

Great breakfast, great staff, great views! Beautiful place we'd visit again!

Great stay at a reasonable price!

Vi havde et afslappende ophold på hotellet, der har sin egen lille strand (kun delvis sol) og morgenmadsrestaurant. Personalet var meget venlige og gjorde opholdet til en fornøjelse. Værelset er en smule lydt, men hotellet havde ørepropper. Eneste minus er, at selvom der er egne solstole og strand, er det meget begrænset med sol, og vi måtte derfor finde andre steder at leje solstole.

great spot loved it , location is excellent

Es war ein schönes Hotel mit freundlichen Mitarbeiterinnen. Das Essen war auch sehr gut. Das einzig störende war, dass es an ein paar sehr windigen Tagen etwas ins Zimmer zog und die Fenster nicht ganz dicht waren. Der Wind war sehr laut.

Väldigt trevlig personal genomgående! Fräscht, superbra läge, välstädat och supergod mat!!

I loved La Palapa. The staff the cleanliness - the location is ideal! The maintenance staff keep it so clean. Raking the sand, wiping the wood down (polishing!) everything is immaculate. I loved my 10 days there and would not hesitate to book again. What a little gem. Intimate and picturesque.

La vista a la playa está obstruida La playa tenía una valla de troncos que se veía fea y hacía que no te pudieras meter al mar

Schöne Zimmer, super Hotel

Overall, I enjoyed my stay at La Palapa. The location is excellent (it is loud at night from beach club but that is unavoidable in town). Breakfast is wonderful, as it service on the lounge chairs- big thank you to David for being the star employee for us, his service was excellent. I found front desk staff to be average at best- with only one female employee being friendly, the male seemed uninterested in talking to us at all. We upgraded to the “panorama suite” the first 3 nights as we couldn’t get two rooms and that was the poor experience. It is very expensive (luxury level pricing) and the condition is 2-3 star at best. Stained sheets, dirty rugs, sliding doors that don’t lock. This suite is severely overpriced and nobody with a $1000 night budget would be happy with the quality. We found this unacceptable. We much preferred our standard double queen and King suite rooms- which had a higher standard of quality and cleanliness than the upgraded suite. If we had only had the standard rooms my review would be better.

FATE ATTENZIONE!!!! Abbiamo prenotato tramite Expedia, sulla prenotazione il costo della camera viene riportato in USD. Una volta arrivati ti fanno pagare in moneta locale. il problema è che applicano un tasso di cambio completamente folle e una persona, magari stanca per il viaggio e tutto paga. Poi ti accorgi che ti addebitano (nel nostro caso) circa 150 USD in più rispetto alla prenotazione e quando vai a fare reclamo ti dicono che non possono fare niente perché da loro funziona così. Per il resto, il soggiorno è stato piacevole, l'hotel è buono, lo staff del bar è gentilissimo e sempre sorridente e la colazione era ottima. Pulizia puntuale e precisa. Ho girato il messico e per fortuna su circa 15 hotel solo questo mi ha addebitato cifre diverse da quelle della prenotazone. Non capisco perché un hotel con queste potenzialità debba truffare i turisti.

Great staff. Delicious breakfast included. Ideal location. Nice beach. Quiet and clean hotel with beach maintained daily. All the things we were looking for in a relaxing getaway.