8.8
매우 좋음
리뷰 128개
청결

8.6

편안함

8.8

서비스

8.2

실제 이용 고객 리뷰 Serenity on the Terrace

페이지당 리뷰 수
20
40
상위 리뷰
Verified traveler
icon-가족 휴가
가족 휴가
8.0
/10
509주 전에 리뷰함

Hotels.com verified review

키를받으러 차로 3분정도 이동해야 된다는거 빼고는 괜찮은 숙박업소 였습니다.
Krystal
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
4.0
/10
19주 전에 리뷰함

Hotels.com verified review

Disappointing Stay – Not as Advertised We recently stayed overnight at Serenity on the Terrace in Mandurah and were very disappointed. Unfortunately, the property looks nothing like the photos advertised online. It is extremely outdated and in poor condition. There were patches of paint all over the walls, ripped curtains, and the couch was dirty and smelt strongly of mould, which made the place feel unhygienic and uncomfortable. The air conditioning upstairs was also very average and struggled to cool the space properly. Overall, it felt like false advertising, as the online photos do not reflect the current state of the property at all. We wouldn’t stay again and would not recommend it unless significant improvements and updates are made.
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Steve
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
40주 전에 리뷰함

Hotels.com verified review

We enjoyed our stay and was impressed with the size and amenities included with two ensuite bathrooms. Its spacious, a short walk to the heart of Mandurah & you have your own single garage space. Downside is that reception is at another location to pick up keys & if you have heavy bags you need to lift them up 1-2 flight of stairs (it is two storey). If you cannot walk up the stairs, don't stay here. The swimming pool is freezing in winter even though it says its heated! Despite that, I highly recommend this place for a nice family getaway.
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Candice
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
45주 전에 리뷰함

Expedia Group verified review

Close to dolphin key and easy to park the car to leave for our period of stay
kevin
10.0
/10
49주 전에 리뷰함

Expedia Group verified review

Good place
Emile
icon-출장
출장
10.0
/10
61주 전에 리뷰함

Expedia Group verified review

Stunning room, so close to everything
Daryl
icon-비즈니스 및 여가
비즈니스 및 여가
4.0
/10
64주 전에 리뷰함

Expedia Group verified review

What a nightmare, travel to find the keys, no Recpetion on site, returning the keys 1st call was to a paddock Ring them again for the correct instructions. 1 tv channel seriosly
Paul
icon-비즈니스 및 여가
비즈니스 및 여가
10.0
/10
105주 전에 리뷰함

Expedia Group verified review

Great oropertybatva great price
Karen
10.0
/10
117주 전에 리뷰함

Expedia Group verified review

When you go to the venue, the message on the locked gate takes you to a complete different location. When we drove there, managed to park the car and went in, we were told the keys are not there and had to go to another venue. When we went to leave no one answered my calls to where to leave the keys brcause the address given in the paperwork is the incorrect location. And we couldn’t leave them at the venue as the gates to leave required the keys Its a bloody mess !
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Giulietta
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
124주 전에 리뷰함

Hotels.com verified review

Last minute gettaway and did not disappoint beautiful apartments lots of room , comfy beds , great pool area & secure complex with a friendly check in . Will def stay again
vicki
icon-출장 가족 휴가
출장 가족 휴가
8.0
/10
127주 전에 리뷰함

Expedia Group verified review

Great location, terrific pool area. Parking a bit of a challenge if you have a larger sedan/wagon or a 4wd, and there are no spare bays available. The townhouse has a great layout, good sized kitchen with everything you’d need, dining table presumably with chairs for the number of people staying, (we were 3 so that’s all the chairs that were around the table) spacious bedrooms, good air cons on both levels, 2 bathrooms, and a powder room off the laundry, balcony with bbq and seating. We had a small problem which was sorted out as best as possible given the time frame and which by all accounts is not likely to be a future problem. If you can’t walk up stairs easily, this is not the spot for you. Place could do with a couple of maintenance touch ups here and there but overall very comfortable.
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Flori
10.0
/10
131주 전에 리뷰함

Expedia Group verified review

Nice
Timothy
icon-여가
여가
10.0
/10
133주 전에 리뷰함

Expedia Group verified review

All over great place
Keryn
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
138주 전에 리뷰함

Expedia Group verified review

The property is located in a gated complex of townhouses, making it extra safe for families with kids. Our townhouse was clean and we had most of the things we needed. Additional cleaning items would have been appreciated. It's quite dark inside which would be easily fixed with stronger lightglobes and better blinds. We were disappointed the pool and spa were not adequately heated (supposedly solar heated) making it too cold to get in. Overall, a really nice place to stay. Communication with the property manager was straightforward and super friendly.
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Paerangi
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
232주 전에 리뷰함

Expedia Group verified review

Nice property. The kids enjoyed the pool.
Verified traveler
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
271주 전에 리뷰함

Hotels.com verified review

Fantastic stay and would highly recommend. Was difficult to make phone contact with reception prior to check in but apart from that it was wonderful. Thank you!
Christine
icon-여가 아이와 함께
여가 아이와 함께
8.0
/10
294주 전에 리뷰함

Expedia Group verified review

A heated spa would've been excellent because the temperature of the water was for kids to brave only :)
Verified traveler
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
305주 전에 리뷰함

Expedia Group verified review

Nice and clean. Kitchen is well equipped. Would be nice if a door mat is provided, especially during winter.
Narelle
icon-여가 친구와 함께
여가 친구와 함께
8.0
/10
311주 전에 리뷰함

Expedia Group verified review

Liked the spa, was right on the road too noisy the traffic, too many stairs
Verified traveler
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
324주 전에 리뷰함

Expedia Group verified review

Spacious rooms. Convenient to harbor and restaurants. Be aware that key pickup is off site, a 5 minute drive to the office.
페이지당 리뷰 수
20
40

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