Expedia를 통해서 Hotel 예약을 하고 Card결제를 했는데도 불구하고, Confirming No 가지고는 확인할 수 없다는 Hotel 직원의 말에, 밤 10시쯤부터 기다리다가 겨우 차례가 되어서 Check in하고 쉴려는 기대가 무너지면서 피로가 한꺼번에 몰려드는 특별한 경험을 하게 되었네요. 사전에 6시쯤에 들렀을 때도 대기자가 많아서 나중에 간 것이였는데... 방잡기에는 늦은 토요일 밤, Panama City 중심가였던 상황이었는데, 직원은 친절하게도 같은 Owner의 다른 Hotel을 예약해주고, Taxi까지 불러주었지만, 확인되기 전까지는 환불은 불가하다고... 일리있는 말이어서 더이상의 Claim은 제가할 수 없었고, Expedia App에도 예약현황은 찾을 수가 없었네요. 말이 길어지고 논점이 흐려지는 것 같아 정리하자면, Panama City 중심가에 있고, 직원이나 System은 나쁘지 않으나, 일처리가 너무 느려서 시간이 없으신 분에게는 실망스러운 경험을 하게 될거라는 말을 잊지 않았으면 합니다.

Have nothing to say they need to do better

The breakfast menu could use some more varieties

la habitacion que me asignaron no tenia un lugar con gavetas para guardas la ropa solo un closet con la puertas duras que no se podian abrir, ahi solo puse mi ropa que se podia colgar, la ropa interior tirada en el suelo aun en la maleta porque no hay un dolor donde colocarlo

Yes the breakfast was fresh.

I love the location of the property and how welcoming the staff were. The breakfast was great . I have no complaints, I will be back again.

Well the room need work. About wall ( painting) door and frame, floor it is no in good conditions, corredor ( painting too ) , they ask for $ 40 extra because arrived early and I paid cash. Breakfast very good. , AC very good too Good location, many restaurant.

Ac was good however, it throws allot of dust and it drips water. Needs better breakfast menus.

.

The room was clean. However upon arrival there were no towels in the room and I had to request same. The ac in the room no matter how much I turned it down it didn’t feel like it was getting colder but it was cold just wasn’t adjusting. The property itself could use an upgrade. Pool was an average 39inches deep pool but because there was 10 floors of rooms it always seemed full. The WiFi was also barely working. After all it was 3/5 star hotel so expect average. Customer service was top tier despite a little language barrier.

Location and parking was convenient. The breakfast offered was very good. Check in was very easy. The staff was very helpful. Gym was small, pool was small, we did not have an opportunity to use them. Room and clean and spacious.

Everything was awesome

The only problem we had with this hotel is that the rooms are a bit run down and ours was not very clean. Our room seemed to be literally falling apart in some areas. Otherwise the staff was helpful & polite and it’s in a good location.

Not applicable

Muy buena ubicación, las habitaciones amplias y muy limpias. Lo recomiendo

Nous avons apprécié le petit déjeuner ainsi que l'accueil et le service reçu à notre arrivée. Nous avons bien dormi, aucun bruit dans le couloir. Nous trouvons que les chambres manquent de propreté et de finitions, et les installations sont vieillissantes: porte savons qui tombe dans la douche, parquet qui a pris l'eau, carrelage manquant, pas de réfrigérateur dans la chambre, piles défectueuses pour la télécommande de la climatisation.

Every thing was clean. Good breakfast to start the day. Central location. The parking lot was a plus.

todo cerca en la misma cuadra buena ubicacion.

Si todo bien

En la habitación no habían toallas. Las solicité y llegaron dos horas despues