The parking lot needed a lot of attention, mainly salt. It was awful! We love to go to East tawas but unfortunately nothing the winter again because of this.
Tori
6.0
/10
16주 전에 리뷰함
Expedia Group verified review
Great area and good view. But one of the people who stayed in the hotel with me got 4 bed bug bites. Place seemed clean but the bites are very noticeable and extremely itchy.
stacey
출장
10.0
/10
20주 전에 리뷰함
Expedia Group verified review
Always a nice stay. Great staff very welcoming.
Michael
4.0
/10
22주 전에 리뷰함
Expedia Group verified review
Hot tub not working, pool was cold, staff not friendly when i voiced my disappointment
stacey
출장
10.0
/10
27주 전에 리뷰함
Expedia Group verified review
Always a pleasure to stay here while I am traveling for work. Front desk staff always very welcoming and helpful.
Marie
친구 및 가족
4.0
/10
28주 전에 리뷰함
Hotels.com verified review
My sister's and I have stayed at the hotel before but this will likely be our last time. I was assured a late check in was no problem, but had a very unpleasant check in experience. The cost of the hotel does not allign with the condition of the rooms. We had no hot water when we attemped to shower ar 11am, were assured it was a hot water heater issue that was fixed but by 6pm still were unable to take a hot shower. The initial solution was to be offered a separate room to shower in rather than being moved. We eventually were given another room with fully functioning amenities. The temperature controls on the heater in the new room did not work properly. Even set at 65 at night we woke up miserable because it wouldnt stop and had to be at least 80.
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Joelle
여가
8.0
/10
29주 전에 리뷰함
Expedia Group verified review
The hotel is not brand new but in good condition. It has a beautiful view of the water. The staff was friendly. My room was clean with no issues. I was a little concerned reading others reviews but did not encounter anything negative and everything was clean.
PAULA
친구 및 가족
10.0
/10
30주 전에 리뷰함
Hotels.com verified review
It was great. Friendly staff. Nice clean pool area. The addition of the continental breakfast was a plus
terri
여가 친구와 함께
8.0
/10
30주 전에 리뷰함
Expedia Group verified review
Very quiet and convenient to downtown and surrounding areas! Better than other places we’ve stayed nearby
Stacey
출장
10.0
/10
33주 전에 리뷰함
Expedia Group verified review
Travel for work. Great place. Clean and nice friendly staff
Trina
출장
6.0
/10
33주 전에 리뷰함
Hotels.com verified review
Room was to be ready by 4. Wasn't ready till after 5. Needed to be in room to get ready for function
The hotel smells when you first walk in! It’s the first thing you notice. We were informed the restaurant would be closed due to staffing issues. We were not able to get a main floor room and had to take the stairs. When we got to our room you could tell they were trying to cover up the smell but after a few minutes it wears off! The whole hotel needs a good clean up and new carpet throughout. They have a beautiful setting but I don’t think I would go back.
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Marilyn
여가
8.0
/10
34주 전에 리뷰함
Expedia Group verified review
I suspect this place was very short staffed. Waited an hour for my room to be available. Waited ten minutes to be acknowledged by anyone associated with the restaurant. I left and found another place to eat.
Diane
10.0
/10
34주 전에 리뷰함
Expedia Group verified review
Very nice up there.
Diane
여가 친구와 함께
10.0
/10
34주 전에 리뷰함
Expedia Group verified review
Love it up there think buying a place on water up there.
stephen
10.0
/10
37주 전에 리뷰함
Hotels.com verified review
Nice place. Great view and good entertainment.
Gordon
여가 친구와 함께
10.0
/10
37주 전에 리뷰함
Expedia Group verified review
Food was good, didn’t have to go anywhere else, pool and hot tub was very nice, entertainment was great, outside tiki bar was great. Clean service was great!! Good location for shopping, walkable!! I would definitely go back! Thanks!!