전체 평가 및 리뷰 The Drake Oak Brook, Autograph Collection

We had a rocky start here because the air conditioning had been out, and the room was a steamy 87 degrees when we checked in. However, Patrick at the front desk did everything in his power to make it right, and the entire staff--from the doormen to the woman working at Starbucks--made us feel welcome. Long story short, the A/C kicked in, the room was fantastic, and we had a terrific stay in the end. We chose the Drake because we were attending a wedding at the nearby Wilder Mansion, and it set the tone for a lovely weekend. The property was stunning, with an abundance of flowers and greenery, and the lobby and bar exuded classic charm. Our deluxe king room was spacious and well-appointed, overlooking the garden area that was always set up for weddings and the patio of Coa, the tapas fusion restaurant (which I highly recommend--especially the paella). The only odd thing was that the A/C came out of vents in the windowsills, so we had to use pillows to hold the curtains back so the air would flow. Keep in mind that large parties often book here, and the lobby bar can get quite rowdy with post-wedding festivities, but our room was quiet and comfortable. Surprisingly, the price was about the same as other generic chain hotels in the area, making this a go-to next time we're in the area to visit.

Outstanding door staff, excellent service overall

I would think that breakfast would be part of the package, but that wasn’t the case and for me am not looking forward to going back there anymore.

Went Mothers Day weekend. Accommodations were top tier. Staff was quite pleasant and met my needs

Great location Easy parking Close to restaurants and highways

Great dinner and stay

Thank you for upgrading us to the Buckingham Suite! It was an experience that absolutely delighted my wife. She can't stop talking about it! If I had to criticize one thing, it would be the breakfast room service. With a room like that, I would like to be able to order a gourmet meal and eat in the elegant dining room rather than receive a bad meal served in a paper bag. Other than that, the staff was wonderful and the room was wonderful!

The staff was very nice! Our room had an amazing view of the courtyard and was very clean!

Tres bon hotel, confortable.

Classy and elegant hotel! Love the decor and atmosphere

Good

James at the front valet and Barry the bartender are exceptional at their job. James was knowledgeable and approached me with a warm courtesy before I could get the first word out. Barry is a funny guy but one that takes his job seriously and he has mastered the art of mixing drinks and multi tasking. Hats off to them both.

Beautiful jr king suite room design.

Always a pleasant stay.

Wonderful experience

Always a nice stay. Barry at the bar is great

Very nice stay, staff efficient and friendly.

Very charming hotel with nice details and touches.

There was a wedding at the hotel during our stay. The guests were very loud and rowdy. We could hear them through the walls. Also the beds were very hard and not comfortable. Overall it was not a good stay.

From staff to the cleanliness of the room, everything was great.