The property a was great except for a couple of minor things. We were on the third floor and carrying luggage up and down the spiral stairs wasn't fun and the shower was not very roomy. Other than that we loved our room with an outside patio view of Old Chania. The gentleman (I forgot his name but he either owns it or ran it) that checked us in was extremely friendly and informative. We would definitely stay there again if/when we ever go back to Chania.

Friendly front desk and cleaning staff. The hotel is a rare quite location in old town, with only some acoustic music and folk nearby in the early evening, and church bells some mornings - NO thumping nightclubs heard till the very wee hours like some parts of Old Town Chania. This place is a real gem. Recommended! Note: breakfast not included, but that was just a good excuse to try out nearby breakfast places like Red Bicyle.

Loved this hotel. Gracious and helpful staff that made sure we had what we needed. Fully stocked room but be mindful there are stairs. Great location in the heart of old town.

This is a historic family-run hotel very close to the venetian harbour. Loved our stay here for 3 nights

We enjoyed our stay at Vilelmine Hotel. All the staff are very professional and friendly, nothing is too much trouble. The hotel is very central. Close to good places to eat and the old venetian harbour. Even though you are in the heart of the old town, at night it is surprisingly quiet and we slept well. We chose a small twin room which was very spacious and comfortable for our week's stay. The hotel is very well maintained. It was immaculately clean and cleaned throughout the week everyday. It had a small fridge too, and the room was well equipped. The ensuite bathroom worked very well with a great shower. Staff provided a good supply of clean towels, bedding, toiletries, tea, coffee, water and soda as and when needed. Staff were incredibly friendly and helpful and stored our luggage on the last day after we had checked out. They recommended a great taxi too from and to the airport! Definitely will stay with them again 😊

I booked this hotel for my parents and partly myself. Staff was absolutely amazingly friendly, welcoming and very genuine! Such great people, and for the staff alone i would give it a 5/5 star rating - they took such great care of my parents of which i am very grateful! I was kind of hesitant of bonding with the staff to begin with out of thinking that they just "kind of had to be friendly", but even when bumping in to them after hours they were just as friendly and kind, so i now wish i had put in alot more effort into them. Hopefully i will come back and make up for it! We had the top suite and we absolutely loved it the room, especially the balcony. In the night time my parents spent alot of time on the balcony, watching the city, the lights, the people and the water. We will be talking about the experince for a long time, and Vilelmine was a major part of our trip in itself, which is just want you want from a hotel! I rarely take the time to write in depth reviews, but this one deserves the effort:-) 10/10 would come back!!

Kjempefint hotell og utrolig hyggelig personale. Vi opplevde at rommet ble ryddet og sengen redd opp hver eneste dag. Hotellet tilbyr også badehåndklær (1per pers ut oppholdet). Kommer definitivt til å bo her igjen!

Great location great hospitality

It says beautiful and in the heart of the town. Perfect.

A beautiful family-owned and operated hotel. In the centre of town, the owners were very friendly and helpful. Beautiful rooms with high-ceilings, and large windows, clean and comfortable. I can’t wait to go back there again!

Maria was amazing. She helped me with everything from directions to tours. Her staff was equally amazing. Great to talk to. The room was spacious. I loved my balcony, having my morning coffee out there. Loved the location.

Hotel room (double room) was lovely. Old style, high ceiling, large windows, balcony etc. Situation outside the piazza was lovely. Staff were lovely. Like any hotel in the old town noise is going to be an issue. In our case early morning binmen emptying bottles loudly, shop owners below shouting to each other, the odd very late/early moped. But that's the price for old style hotel vs soulless modern hotel.

Couldn’t have asked for a better location, or room. Situated overlooking the church square in the Old Town, and as we had a balcony, we spent time drinking a glass of wine, looking down on the view. Ideally placed for walking around the many little streets, minutes away from the waterfront with an amazing choice of restaurants. Sunbathing beach about 15 minute walk from there. Clear blue water and sandy beach. Our room was spacious and well furnished. Owner and staff were all welcoming, friendly and helpful. Yes! Would definitely stay again.

Loved how close it was to all the stores and restaurants and the port. Staff was fantastic and very accommodating!

An amazing location near the middle of Old Town Chania right at a plaza. Includes a cafe out back. The lobby and little suite are gorgeous with a pretty little private balcony. The staff are all very nice and can give you suggestions for local sights and dining. Within walking distance of everything that is in Old Town.

very good location, accommodating and helpful owner, safe for solo female travelers, clean.

We really loved our stay in Vilelmine Hotel, it’s a beautiful old building right in the centre of the old town of Chania. Old building come with restrictions, so no lifts. Might be a problem if you have mobility problems, I say might! because my husband is 80yrs I’m recovering from a broken hip and we managed no problem.. The bed was very comfortable, the shower was super great, the shower cubicle is small. The staff are lovely, helpful and friendly. I would stay again in a heart beat. Just 1 other point it is in a very popular square, so some people are happiest and noisiest late at night, no problem to us but might be if you’re a light sleeper..

Lovely property.

We had a great stay. We were celebrating an anniversary and were welcomed with a bottle of wine. The room was clean and comfortable, and the hotel is conveniently located in the Chania Old Town, close to the beautiful harbor.

This gem of a hotel is set right in the heart of Chania Old Town, right in the middle of the shops. Even though one side is located on a street with shops and the other overlooking a square it was surprisingly quiet. The beds are so comfortable and the rooms well appointed. This was the former home of the lovely lady on reception who was so helpful. We would definitely stay here again.