The hotel is good location at city center and convenient with Helsinki city. Employee are kind as well.

우리는 헬싱키에 배로 도착했는데 걸어서 숙소도 가까웠고 방 안에 침구도 편안했습니다. 여름인데도 날씨가 쌀쌀해서 프론트에 말했더니 작은 미니 히터까지 준비해주었습니다. 조식도 훌륭합니다

5th visit and as always excelled in all areas Excellent rooms and ensuites Staff always friendly and helpful nothing is too much trouble Great Buffet breakfast Great bar areas inside and out Looking forward to our next stay

Detta hotell med perfekt läge i centrala Helsingfors var över förväntan. Mycket trevlig interiör, rymligt rum, fin service och mycket bra frukost är några av orsakerna som bidrar till att jag mer än gärna kommer tillbaka. Atmosfären är härlig!

Such a lovely hotel in a fabulous location. Quiet in the evenings, easy walk to downtown, shopping, restaurants, and the waterfront. Clean and well appointed rooms (excellent hair dryer too) with comfy beds. Wonderful European style breakfast with many delicious traditional Finnish foods. Also love the courtyard for enjoying afternoon drinks with friends. We thoroughly enjoy staying here.

Fantastisk hotel med super god beliggenhed.

It’s was a great stay.

Very convenient location. Easy walk to many attractions. Well maintained property. Breakfast was good and the staggered dining times helped reduce excessive crowding. Gym was decent. Friendly staff. A strong recommendation for those looking for good value and quality in a center city hotel.

Siisti, kaunis ja tilava Lux-huone. Rauhalliset unet, tyynyt ja patja hiukan omaan kroppaan sopimattomat. Henkilökunta oikein ystävällistä. Aamiainen maittava ja mukavan rauhallinen aamuhetki aamiaisslotin myötä. Kiitokset miellyttävästä yöpymisestä!

The TV worked funnily, otherwise really nice experience.

Central location, helpful staff . Nothing was a bother to them. Great breakfast

Great location. Clean room. Plenty of restaurants and bars within walking distance.

Huone oli siisti ja henkilökunta ystävällinen. Aamiainen oli monipuolinen ja maukas.

Great location. Friendly staff, delicious breakfast. Would stay again

Nice place. Fine location

Rent rum, sköna sängar, tyst, bra frukost och hjälpsam personal. Enda dåliga var att minibaren i fungerade.

Erinomainen hotelli, Helsingin parhaita

Delicious breakfast and friendly staff. Not a deal breaker, but would have been nice to have a Sauna on property.

Vakiopaikka yöpyä. Hyvä hintalaatusuhde. Hyvä aamupala.

The management of this stylish and elegant hotel has lost sight of their industry, which is HOSPITALITY. When we arrived late, tired and hungry after a long walk from the train station with our luggage, the desk clerk had few ideas of where we might dine and gave us a hard upsell for a bigger room with a Nespresso coffeemaker for an additional 30 euros a night, which we declined since 30 euros pays for a lot of nice coffees and pastries at some very elegant cafes. He also pressed us to sign up for the Strawberry loyalty program, which I regretted almost immediately since he required all kinds pf personal information—passport number, phone, dob, etc. When we returned from dinner around 2 hours later, I told the new desk clerk I’d changed my mind and asked for my form back and for my data to be deleted. He seemed annoyed and said he couldn’t do that because the form was locked up but that someone would do it tomorrow. No one followed up with me, and on returning home I received an email from Strawberry about how great it is that I signed up for the loyalty program. Crummy service like this is unacceptable from a hotel that markets and charges as luxury. And the coffeemaker? Nespresso should be in every room and if you don’t think you’re making enough profit, just increase all your rates by 5 euros a night. Providing crummy instant coffee in the not quite as extremely expensive rooms,like ours, is tacky and unworthy of this extremely expensive hotel.