침구 청결은 괜찮았지만 바닥에 사용한 콘택트 렌즈가 있었음. 호텔 자체 방은 잘안됨 다행이 옆방 사람들은 10시 이후 조용함

Elevators were not working in the entire building. Minimal compensation for the inconvenience.

★☆☆☆☆ – Very Disappointing Experience Our stay at Blue Mountain Village was extremely disappointing. We were a group of 12 people, including 3 children and an infant, and were assigned three separate rooms on different floors in a building where the elevator was out of service. After checking in at the main lobby around 7:30 PM, we had to carry luggage, strollers, and belongings to another building and then use the stairs. It took nearly 4 hours to locate the rooms, receive the keys, and finally get into our rooms around 11:15 PM. By then, we had no opportunity to enjoy the pools, hot tubs, or any of the amenities we had paid for. We essentially rented the rooms just to sleep before checking out the next morning. The front desk staff were polite, apologetic, and genuinely tried to help. They promised someone would assist with our luggage, but no one arrived for quite some time. Eventually, one staff member came, but even he needed additional help. I appreciate that Blue Mountain refunded 50% of our stay, but considering we lost our entire evening and couldn't use any of the facilities, I believe a full refund would have been fair. The experience was especially embarrassing because I had family visiting from the United States. I hope Blue Mountain improves its room assignment process, particularly when elevators are out of service.

hotel was over booked, check in process was horrible and our room was ready an hour late. parking lot was also jammed full outside and we barely found a parking spot underground, which was very difficult with our pickup truck. however, staff was very friendly and helpfull

It was beautiful everything

Clean, friendly staff, lots of available dining and options

Our 1-bedroom apartment was in a great location and was spacious, comfortable, well cleaned (except the carpet could have used a better vacuum) & had a well appointed kitchen. We thoroughly enjoyed our stay and would definitely stay here again.

Nice property for our first stay. Unfortunately, only one of the two elevators were available with the one out of service for several months. With only one elevator to be used by both visitors and cleaning staff certainly does not make it efficient resulting in long waits for the elevator. This was in the Seasons at Blue building.

Excellent place for family vacation

Rooms at Seasons at Blue Village Suites are spacious, comfortable and clean. Love the full kitchen, huge bathroom and balcony with views of the water, the mountain and the village below. Very comfortable bed! Pool was fun for kids, and had comfortable loungers and plenty of umbrellas and tables. Only complaint was that one elevator was down (there are only 2) the full time we were there (and from reviews posted by others, it has been for some time), so if you're elevator dependent, it could take a long time for in peak periods.

It was amazing, the room was perfect. The location was incredible. The beach was fantastic and customer service was perfect. I would definitely come again.I would recommend where we stayed a hundred percent Thank you so much

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Our room was big enough for the three of us with lots of space. Our balcony had a great view of the pool and some of the amenities in the downtown .The hotel staff were amazing and very knowledgable and helpful.

the staff was outstanding. The property was very well maintained. Rooms are very clean.

Everything was great but the only thing we didn't like is that when you go do the zip line or the sky track I did not want to leave my purse in a box that everyone left purses in because someone could easily come and steal it. I feel like you should have lockers with keys and that you would get a lot more people to do it. The room was amazing and the beds were great and we loved all that!

Great place! Staff are all so friendly. We visit 3 or 4 times a year!

Great service and property

The balcony view

Very nice pool area, convenient location, and a clean and spacious room.

Always clean and safe