숙소에 도착했더니 완전히 다른 장소 (트램타고30분)에서 키를 픽업하라고 안내문이 한장 붙어있었습니다. 케리어를 끌고 이동해서 키를 받고, 다시 숙소로 돌아오느라 결과적으로 체크인하는데 1시간 넘게 시간과 체력을 써야했습니다. 심지어 받은 key의 경우 메인 문이 열리지 않아 다른사람이 나올때까지 기다려야했습니다. 그리고 실제 배정받은 방에도 key가 뻑뻑해서 들어가질 않아 거의 30분을 넘게 씨름을 하다가 겨우 문을 열었습니다. 숙소 내부도 사진과 너무 다릅니다. 매우 허름합니다. 바닥은 삐걱거리구요, 상주하는 관리인이 없기 때문에 수건도 1장이 전부입니다. 제가 경험해본 모든 숙소를 통틀어서 정말 가장 비싼 비용을 지불하고 가장 최악의 서비스를 받았습니다.

The hotel was located in the very nice place for shopping and sightseeing. The size of the room was more than enough and the furnitures and electronics were also satisfactory. Mostly, the condition of the room was good and clean. But the floor was a little dirty so that we had to wear slippers (maybe it's the cultural difference). I think the most uncomfortable thing was that the check-in place was quite far from the hotel room. But if you search a little about the public transports, it would not be a problem because you have to go there just only once. And, don't forget to ask them for the elevator chip(?). The elevator was basically for the residences of the apartment and the visitors need it to activate the elevator.

위치 천문시계탑있는 광장근처라 너무 가깝고 편해요 시설도 오븐에 식기세척기까지있고 세탁기 무료로 사용가능하는것도 좋아요! 그런데 가구만 새것이지 도착한날 창문은 심하게 금가서 열때마다 깨질까 조심조심, 욕실은 첫 사용시 물이안내려가보니 머리카락 한뭉치 빼내고 드라이기도 녹았는지 위에 끼워지지않고..것도 다 감안할 수있었어요 정말 문제는 옆방이었는지 윗방인지 모르지만 4일정도 머무는 내내 새벽2,3시까지 단체로 소리지르고 노래부르고 문 쾅쾅거리고 뛰고 ...정말 짜증에 짜증이 잠도 잘 못자고 ...방음이 전혀 안되는건지 정말 개념없는 인간들때문에 최악이었네요! 누구한테 말할 관리인도 없었으니 운이 나쁘다고 해야하는지... 정말 힘들었습니다

Beautiful spacious facility

We like the rooms they are clean and cozy. Towels were clean and with hot water. Internet was fast. We will return and recommend to others.

Ok apartment, a bit worn down. The showerheadholder was broken, and there was a foul smell of sewage in the bathroom. A lot of noise from the hallway. The hotel were we had to pick up the key upon check-in was a 20 min tramride across town. A bit inconvenient with a lot of luggage to drag around.

Dident explain 30 min bus and tram journey to pick up keys then return journey to property

Nothing about this place should use the word exclusive, i been to prag over 30 times and this place was bad, shower barely worked and it was dirty.

Very good location! Perfect for group stay! Thank u

Spacious apartment: bedroom and dining/kitchen room. Dated and shows scratches and cracks but functional and fully furnished and equipped. My one frustration was this: the location where we had to get our keys was about half-hour travel (by tram; assuming you know where to find the tram and how to pay for it) from the actual apartment. This fact was not communicated to me prior to the arrival. On a short, busy trip it is a significant inconvenience.

Place is ok but outdated screaming for remodeling and water heater is leaking in to the apartment

Anc excellent apartment in the centre of Old Prague. What a fabulous location Would give this apartment a very high rating except for the appalling check in process. The key is collected at a property quite some distance from the apartment. For us - ( and others arriving on public transport) it meant working out tram lines and then 40 minutes and 3 different connections to collect the key and make our way, finally, to the apartment . We had the added difficulty of managing 2 large suitcases on public transport. Disappointed that we were not advised about key arrangements until 24 hours before check in Surely a lock box could be installed on site, but this has been suggested repeatedly in reviews over several years, so can't see it happening. The apartment itself is great

If they force you to go around the city to pick the keys up and take a big deposit and male you do the check in online it can’t get worse, I would never recommend this place.

Lille lejlighed i centrum af Prag. Der var køkken i lejligheden, men det var meget spartansk, så forvent ikke at du kan lave ret meget mad fra bunden. Eget lille badeværelse med toilet og bad.

Nicht sauber

Good place to stay, not ultra fancy. Basic apartment, good space, all the amenities that you’ll need with a small family.

This apartment is in a great location. It provided what we needed but overall the place was a bit tired. The sofa bed was very uncomfortable and not fit to sleep on. We ended up putting the sofa mattress on the floor - better but not ideal.

Warning! The check in is over half hour walk from the actual place you are staying Other than that everything was fine

Lejligheden har en rigtig gid beliggenhed, og vi var gladeligt overrasket over, at der var 2 toiletter. Men en lejlighed til 8-9 personer sp mangler der godt nok service, 6 knive, 2 vinglas og 1 frokost tallerken for at nævne noget, ikke i orden. Selve lejligheden var meget spartansk indrettet

We stayed here for 3 nights last week. It was generally a clean, well-located apartment, no amenities such as tea/coffee making facilities or toiletries were provided but this is not the end of the world and the least of our problems. Firstly, the issue of picking up the key at a hotel 25 minutes away is not clearly mentioned before booking, and very inconvenient. Secondly, the management appear incapable of responding to queries: I messaged both through Expedia and on their contact number provided throughout the apartment on multiple occasions both before and during our stay and had no response. Thirdly, there is no air conditioning or fan provided - given it is August it was over 30c throughout our stay so was very unpleasant. I messaged about a fan being provided and was ignored so we had very uncomfortable nights. Fourthly, be prepared to pay a €200 deposit when you arrive: again not clearly mentioned when booking so it is something potential guests should be aware of. Given the price of this apartment I would have expected better - a fan is a bare minimum requirement and the customer service is shocking. Not somewhere I would stay again.