Convenient and well run

Al salir del hotel no encontré un par de calcetines. Les avisé de la pérdida al recepcionista y no tuve ninguna respuesta. Al llegar de regreso a casa les volví a llamar. Y me dijeron que se perdieron, ni modo. Lo preocupante es que un día le roban unos calcetines, otro día roban algo de mayor valor

Dicen que tienen parking pero te cobran y después no hay espacio. Y te tienen moviendo el carro toda la noche. Y la gente arriba haciendo mucho ruido.

Clean room, friendly and responsive staff, nice big towels, balconies!

Excellent room

Good

Not much of a gym. No coffee before 8:00 Room was fine

Room was clean and location was great. Loved the space the room had to offer

Perfect location to explore Condessa and Roma Norte. About 30mins walk to Chapultepec Park. Lots of restaurants, cafes within a 5-10min walk. Lots of tree-lined streets and nice architecture. Felt completely safe walking around alone even in the evenings (solo female traveller). Such a lovely area of Mexico City. The room I had was very spacious and had all the usual amenities — including bottled water which was convenient. The hot water took a while to run though, so turn it on well in advance of when you wanna hop in the shower!

cuarto amplio y cama muy comoda

Executive king room with balcony and spacious bathroom. No VIP perk bottle of wine was provided but it wasn’t that important. Refillable filtered bottle of water provided. Had to ask for coffee maker. Nice, spacious, fairly quiet room. Bed was very high off the ground. If you’re short, that may be a problem. Shower floor was very slippery and had to step up on a raised platform to use the toilet. Front desk staff was pleasant and spoke English. Would consider staying again.

Okay is my rating. Beautiful neighborhood but Flow is off a Main Street making it a noisy stay. Large room with windows that open. Pics look better than in person. I give this a 3.5 out of 5.

The room was large and clean. The bath arrangement is very strange — the toilet and sink are behind a swinging glass door (that leaves little to the imagination) and are raised by about 8 inches. Shower is at ground level outside that. (No handrails in the shower, but a decal warning that the floor is slippery.) Our room was at the front, and that’s a big, busy, noisy street. Staff were generally very nice, *but* — even though we asked at check-in if breakfast was included, they failed to tell us until check-out that breakfast was complimentary on the last morning. We had just paid for breakfast in the cafe! Still made us pay for one little bottle of water from the room…. Cafe is good and the servers are quite accommodating.

We had some big issues with our stay which had a big impact on two of the days we stayed at the hotel On the Saturday there was no power from approximately 4:00am until 11:00pm and there was issues with the water supply on the Sunday. This meant we needed to change our plans to come back during the day to see if we could recharge phones on Saturday and for a shower on Sunday. Also we were not able to have breakfast on these days in the hotel. All the staff were amazing during our stay, they were super friendly and professional even when faced with the power and water problems, which meant they had to work with a noisy power generator running right beside them for several days.

The

Amenities are bare minimum, elevator has a mind of its own. Energy went out for a full day, had to bring luggage down the stairs from a third floor. Location was great, staff courteous. Bathroom and shower don’t have privacy, and are up a step rather high - not ideal for an elder person. Floor in shower extremely slippery. Had to put towels on floor while showering to avoid falling. Too expensive for what you get.

Gran servicio y atención!

Room very clean. Staff friendly and helpful. Decent little gym. Great location.

Great location, super friendly staff. Would stay here again.

Close to hippodrome - very clean - great staff