The room was clean, the staff were very professional, the amenities were nice and clean. The views were espectacular and everything including the food was outstanding.

Instalaciones, muy buen desayuno

Tuve un disgusto al pagar, debido a que la llave se me perdió y me dieron otra sin avisarme el precio.

Amazing property, 10 Star rating!!!

Punta Diamante Hotel at Ruitoque Condominium is a great place to stay, however, as a non-resident Colombian I was charge for the IVA, which other hotels in the country did not charged as I told them a was a non-resident.

Clean and staff extremely friendly and helpful..would highly recommend

We had a great time. Alvaro server at breakfast great service and Elio was also great.

Great property!

Excelente estadía y muy buenos servicios

Great place fo a good rest and practicing golf!

the service in the breakfast time excellent the bed is too firm, like a rock

Excellent, beautiful property . I wish more of the wait staff in the restaurants spoke English. Excellent service for housekeeping and laundry service for our wedding party. Loved the pickle ball and golf was challenging but beautiful course. Beds a little too firm but ok ! Loved the doorman, great service. Front desk was ok; perhaps a little reserved but got the job done and very polite and professional. Nice salon . Unbelievably great spa!

The staff was wonderful. We enjoyed our stay very much.

Excelente servicio el mejor hotel

Amazing view and the best option to have a great rest.

I received amazing service from a young man named Edgar David. He greeted me at the entrance and provided excellent customer service. Very professional behavior and well spoken. He did not hesitate to help me with my bags and took them to my room with me. He showed me all the features of the room and the accessibility to the restaurants on the main floor as well as the convenience store across the street for any thing I need. This young man is the perfect individual to be greeted by on arrival.

Definitely will be coming back!

The Best hotel in Bucaramanga you just need to have a rental car or reserve your Taxy service with time but is the Best

Excelente, ibamos en familia y habia una celebración de Hallowenn muy bonita, con muchos niños y detalles del hotel para huespedes y visitantes, pasabocas y bebidas para todos. Muy bella celebración

Nothing like i was expecting I didn't stay i left