Reception check in speed very slow House keeping coming in to my room without knock Rest of it all good

Everything was excellent! The staff in particular made it a really nice day for my group of friends… Thank you for everything!

Perfect location for ski in-ski out Mountain View’s Food ❤️

I have mixed feelings about our stay at the White Angel Hotel. While the property has many positives, there were also some notable drawbacks. Pros: The hotel is beautifully located in the middle of the mountains, with stunning views from the rooms, dining area, and pool. The property is well maintained, breakfast was very good with a wide variety of options, and the staff was friendly and accommodating. It was also very convenient to rent ski equipment and purchase lift tickets directly at the hotel. Cons: The biggest issue was the check-in process and room arrangements. We booked three rooms with king-size beds for a total of eight travelers. According to Expedia, the rooms accommodate three people, and we planned for my husband and me to share the bed with our 8-year-old daughter, which we’ve done on many trips. However, at check-in we were told the rooms were considered “double” and that three people were not allowed to share a king-size bed. Our friends faced the same issue. We were forced to upgrade to “triple” rooms (king bed plus pullout sofa) at an extra cost of €200 per night per room—€2,000 total. Since it was Christmas Eve, we had no alternative. Pool and spa access is not included and costs €20 per adult and €15 per child per visit, which adds up quickly for families. Lastly, the ski-in/ski-out access is narrow and located on a steep slope, which may be difficult for inexperienced skiers.

Personale reception gentile

Good

Perfect

Posizione sulle piste da sci, con ski-in ski-out molto gradito. Comoda la navetta. Personale gentile. Buona la varietà della colazione.

Mycket trevlig personal speciellt i receptionen. Bra frekvens på shuttleservicen ner till byn. Perfekt ski-in-out. Rummen på baksidan har mer källarkänsla då man på lägre våningar inte ser mer än bergssidan utanför fönstret.

White Angel is the best hotel in on the Mountain completely ski in and out! Love you White Angel......

Grand merci à Stefano à la réception et à Allan le chauffeur de la navette, extraordinaire de gentillesse. Les autres aussi sont très gentils.Les chambres sont impeccables et le service de chambre parfait. J’ai été traité comme si j’étais le propriétaire de l’hôtel.

Great for ski-in-out. Decent size room, robes,etc. Room lacked adequate lighting and had NO mirrors except the dark bathroom. Breakfast was good but items in the buffet were not replenished. The head waiter was too prominent in constantly berating his staff. One night we told there were no tables when obviously there were plenty. Shower had good water pressure and ample room.

El hotel tenía un olor espantoso a cañarías. La recepción del hotel estaba destartalada. El personal desaliñado y nada amable, fue descortés, no reconoció en ningún momento el problema y no se disculpó. Los propietarios de un hotel cercano reconocieron que a veces por el viento también ellos tenían problemas de mal olor. No quisieron rembolsarnos la noche de hotel

A new room. Amazing view. Clean and comfortable. The place has a great spa for free (pool-sauna-infinity pool)

Excellent hotel Amazing view

Endnu et skønt ophoæd på White Angel. Hoj standard, skøn spa, lækker morgenmad, fine værelser og ski inn/out. Vi kommer bestemt tilbage.

Fabulous stay.

Beautiful, great service.

I couldn't give it more than 3 stars because of two big issues: 1. the shuttle system is a mess: the schedule isn't followed; when a shuttle fills up it leaves even if that before the scheduled time; although there are two vehicles, only one shuttle is typically active, regardless of need. We ended up waiting for nearly an hour at one time to back up to the hotel because the shuttle left before the scheduled time, and in a loud "conversation" with another group trying to go down the mountain because seating was insufficient. And 2. The level of English is such that a lot of requests and other conversation are not understood. For a high-end property during the height of the ski season, when they are making the most money, these should not be issues. Otherwise, we were very happy with the place.

Beautiful view