전체 평가 및 리뷰 Hyatt Place Washington DC/National Mall

로비 데스크에 있는 분들이 불친절합니다. 3층에 세탁실이 있지만 세제가 없어서, 혹시 주변에 구할 수 있는 곳을 물어봤지만, 이를 알아보는 행동도 귀찮다는 듯 너무 느릿하고, 게다가 투숙하는 내내 마주칠 때마다 표정이 없어 고압적으로 보였습니다.

깔끔합니다. 슬리퍼와 칫솔 등은 없으니 미리 준비하시는게 좋을 듯 합니다.

직원이 매우 친절하고 좋아요.

Excellent!

We recently stayed at the Hyatt Place DC/National Mall and had a great overall experience. The location is unbeatable—just a short walk from the National Mall, museums, and several major attractions like the Smithsonian and the Capitol. It made sightseeing with the family incredibly easy. The rooms were spacious, clean, and comfortable, with modern decor and a cozy seating area that worked well for relaxing or getting a bit of work done. The beds were very comfortable and the blackout curtains helped ensure a good night's sleep. Breakfast was included and had a decent variety—hot options, fresh fruit, yogurt, and pastries. It can get a bit busy during peak times, but staff kept things replenished and tidy. There’s also a small café/bar in the lobby and a rooftop bar that offers great views of the city (especially beautiful at sunset!). The fitness center was clean and well-equipped, and the rooftop pool is a great bonus, especially in warmer weather. Staff were courteous and helpful throughout our stay, and check-in/check-out was seamless. The only downside was the parking—it's valet-only and a bit pricey, but that's fairly standard for the area. If you're visiting DC and want to be close to everything without breaking the bank, Hyatt Place on the National Mall is a solid choice. I

Great service and clean, walking distance to museums

Clean, great service

Hotel was clean. Breakfast was good. Staff was helpful and courteous.

Hotel room is spacious and breakfast is very good.

the pool area was on highway side and loud. Pictures show lounge chairs and umbrellas, none of which were there. dining options within 1/2 mile limited. Staff was helpful and friendly. good free breakfast

We loved this location and this hotel. Front the time we walked in the front desk staff was amazingly kind. friendly and helpful. The location is great to get to things on the National Mall and not too far from a Metro stop. The lobby was big and comfortable with a very nice breakfast every morning. The rooms were very nice and spacious. The rooftop bar was very expensive but that is really the only bad thing we have to say about this hotel.

Staff was very attentive and attend every request, good breakfast, great location

Clean, friendly staff

Breakfast was good with many options but it closes at 9am! We understand that they also cater to the business class, but there were plenty of families and some of us do not want to set an alarm to make it down to the free breakfast while on vacation! This was a key reason I chose this hotel and we would have appreciated it closing at 10am instead. The rooftop area was nice and all of the staff we encountered, from the valet area to the front desk and rooftop, were friendly and professional. We never had to wait to speak to someone; multiple individuals were always at the front desk ready to help. Service is a priority, which is much appreciated. It would be helpful, however, to have more than TWO washers and dryers for a hotel with 12 floors! I had to wait 30 minutes for a dryer. It was a tiny area that could use more attention, if it is to be considered an amenity. The location is very close to the Museum of the Bible, but is a much longer walk than 8 min. to the National Mall, which is another reason I chose this hotel.

We booked a one night stay to make it to a concert. The bedrooms were nice and spacious and the breakfast was lovely! I appreciated the extra safety precautions such as scanning your room card inside the elevator so that no one could come to your floor unless you are staying there. Would definitely consider staying here again!

The hotel was very clean and the breakfast buffet was great!!! I would like to go back again!

Service and breakfast were excellent.

Great location. Valet parking was very convenient and the breakfast was awesome. Room with the pull out sofa was great for our family of 4. Very clean and well maintained.

Convenient location, near museums, good breakfast, spacious room, rooftop bar.

Our stay was good overall and staff was phenomenal! The only dislike were the sheets cus they were very old and not as comfortable.