Warm and helpful staff: But hotel itself mostly dysfunctional. Only a bottom sheet on the beds, and when asked, they seemed OK with that e.g. having a scratchy bedspread as the top sheet (which they called a duvet, but it's not a duvet). WiFi didn't work. What they call a lounge area actually is a storage room for suitcases that you're sitting in. But again, the staff are good and there is free parking in the back.