Overall, we had a great experience during our stay. We would especially like to recognize one exceptional employee, Aditi, Guest Service Manager, for going above and beyond to help us. Since we had traveled from the United States, we were unfamiliar with the area and felt a bit lost. Aditi took the time to help us arrange an Uber, explained everything clearly, and made sure we were comfortable.
She was friendly, respectful, personable, and incredibly dedicated to her job. Her professionalism, kindness, and commitment to providing outstanding guest service made a lasting impression on us. She is truly an asset to your team, and we are very grateful for all of her help.