Lisa
친구 및 가족 친구와 함께
6.0
/10
13주 전에 리뷰함
Hotels.com verified review
It was okay but don’t recommend for large groups. I brought 25 people with me, 7 rooms in total. We called them several times in advance to let them know we were having a pool party for my daughter’s birthday our first night. The pool was absolutely disgusting and it honestly ruined the whole thing. They said it would take 3 days to clean. One of my guests didn’t get the room they paid for: no pull out couch. They brought up the dirty patio mattresses from the pool area and tried to make that into a bed, which was completely unacceptable. One guest their AC didn’t work. They only give you 2 towels even if you have 4 to a room which was super annoying. I could barely get the soap to come out of the dispensers in the shower. My niece’s room sheets were dirty. They had to call 3 times and they stopped taking their call. My niece had to walk down the dirty bedding finally in order to get new bedding. And they only give you one key per room which is very unfortunate considering the key is required to stay in the room for the AC to work. I asked to speak to a manager but no one ever cared to call. The only thing I liked was the breakfast and it’s closeness to the Malecon.
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