7.6
좋음
리뷰 417개
청결

7.8

편안함

7.6

서비스

8.2

실제 이용 고객 리뷰 Best Western Brome Grange

페이지당 리뷰 수
20
40
상위 리뷰
Verified traveler
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4.0
/10
13주 전에 리뷰함

Hotels.com verified review

All was good when I checked in. I went out, returned at midnight, to find the bathroom floor swarming with silverfish! Reception’s closed overnight. My stay was just the one night - so I didn’t stay! I drove 3,5hrs home.
Gary
icon-파트너와 함께
파트너와 함께
2.0
/10
14주 전에 리뷰함

Hotels.com verified review

Room 128 is upstairs. There is no A/C so it was uncomfortably hot. Tired room with shoddy roof repairs visible. Venue is short staffed - There was one chap across the couple of nights we were there trying his best but clearly not enough staff. Decent food in the bar on the first night. We were here for two nights for a wedding. The Tithe Barn is a great looking venue but again no A/C so very hot.. The hotel staff were either absent or ineffective apart from the one chap trying his best. The DJ was first class and effectively stepped up to do the hotel staff job for them. He was acting as organiser for the day. The hotel got the food wrong and the wrong selection of food was served at the wrong time and in the wrong place. We enjoyed seeing family and being at the wedding but the absence of an effective staff and the ineptitude of the staff who were there went a long way towards spoiling the day for the couple getting married. At one point we could see the brides mother was very upset by the shambolic nature of the venue and the lack of staffing.
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Gaetano
10.0
/10
20주 전에 리뷰함

Expedia Group verified review

Convenient, good food, and nice people.
EWA
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10.0
/10
21주 전에 리뷰함

Hotels.com verified review

It was ok for the purpose of travel.
Parwinder
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6.0
/10
22주 전에 리뷰함

Hotels.com verified review

The shower was not hot, was just warm had to cancel my stay for Friday only stayed two nights
Madelaine C
icon-파트너와 함께
파트너와 함께
8.0
/10
22주 전에 리뷰함

Hotels.com verified review

Staff friendly and helpful. Good shower. Clean room. Gym was available.
Mr Kevin J
icon-파트너와 함께
파트너와 함께
10.0
/10
22주 전에 리뷰함

Expedia Group verified review

A very nice and clean place to stay for a night or two. We stayed in a standard double room for 1 x night and was comfortable and clean room. Ate in the bar restaurant and food was really tasty and staff friendly.
Steve
8.0
/10
23주 전에 리뷰함

Hotels.com verified review

The room was semi clean discarded sweets on floor, restaurant staff weren’t particularly friendly and I felt as though I was an inconvenience!
David
icon-파트너와 함께
파트너와 함께
10.0
/10
24주 전에 리뷰함

Hotels.com verified review

Lovely main meals and breakfast. Staff were very helpful and polite. Very quick service considering they were short staffed due to illness.
Sally
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
24주 전에 리뷰함

Hotels.com verified review

Very friendly staff Very clean room Large comfortable bed Great bathroom Fantastic breakfast Delicious evening meal Bad points - Mismatched bedside furniture in room, kettle plugged into extension which isn’t recommended!
Daryl
icon-파트너와 함께
파트너와 함께
10.0
/10
25주 전에 리뷰함

Hotels.com verified review

Lovely room. Clean. Great bathroom. Didn’t eat there. Room was exceptionally hot and the bathroom fan was incredibly noisy
Andy
icon-파트너와 함께
파트너와 함께
8.0
/10
27주 전에 리뷰함

Hotels.com verified review

We stayed in a dog friendly room in the courtyard and it was a little tired. That said, the hotel bar was a nice place for a drink and the hotel staff were amazing - every single one of them were friendly, and couldn’t do enough for you.
Hayley
icon-파트너와 함께
파트너와 함께
8.0
/10
28주 전에 리뷰함

Expedia Group verified review

Clean room, staff are really lovely, front of bar lee was so chatty and very good at his job, We had breakfast and wow plenty of choice and ver tasty. Plenty of parking.
Eleanor
icon-파트너와 함께
파트너와 함께
6.0
/10
31주 전에 리뷰함

Hotels.com verified review

Lovely little hotel complex. Staff gave us a call to check with us about dinner and arrival time which was very kind. We were given the disability access/family room when we had booked a standard double. There was an extra bed which took up a lot of space and the bathroom was a wetroom with a high toilet so very inconvenient for us and unfortunately not the comfortable night we were hoping for.
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Trudi
10.0
/10
32주 전에 리뷰함

Expedia Group verified review

Just had our second stay here and looking forward to our next one. Room was very clean and comfortable and lovely and warm. Big super king bed and very comfortable. It's handy having the Bar and Restaurant on the same property if you don't feel like going far....we had a nice meal there and the young Bar Man there was just brilliant, could not have been more helpful and caring. Tea/Coffee/Biscuits replenished each day. Breakfast was very nice with plenty of choice. All the staff were extremely pleasant and friendly. Plenty of parking available. A very well equipped gym available free of charge. All in all a very pleasant stay. Thankyou 🌟
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Linda
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
37주 전에 리뷰함

Expedia Group verified review

The manager was very welcoming as ever. Staff nice. Room spotless, as was the rest of the hotel 😀
Annie
icon-출장
출장
6.0
/10
40주 전에 리뷰함

Hotels.com verified review

Staff were pleasant and friendly. Room was basic but clean. Shower was warm only, we had to boil a kettle to have a hot bath. Breakfast was OK. Fried eggs had been out over an hour and were a bit congealed. it would be better to ask people what time they will eat breakfast and cook to order. Hotel advertised as a spa hotel but spa not in use.
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David
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
41주 전에 리뷰함

Hotels.com verified review

The room was clean, the staff courteous and very helpful.
Stephen
icon-파트너와 함께
파트너와 함께
8.0
/10
41주 전에 리뷰함

Hotels.com verified review

The reception staff are so courteous and helpful. Nothing is too much trouble.
LESLEY
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
41주 전에 리뷰함

Expedia Group verified review

Staff were amazing
페이지당 리뷰 수
20
40

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