Timothy
친구 및 가족 가족 휴가
4.0
/10
13주 전에 리뷰함
Hotels.com verified review
Looked nice in the photos but reality was different. Room was not that clean (hair on the floor and shower grubby). Rooms are soundproof - not true . We heard the lift regularly and early in the morning heard constant noise as breakfast was set up below our room.
Also bedside light was broken so a clip on lamp had been added - the problem was it had a loose wire so didn’t work all the time or flickered. We reported it and nothing was done. The bedside space is very cramped - the photos are deceptive.
We only had 1 set of towels - again when we mentioned this they sent up 1 beach towel! No bath or hand towel. The restaurant was shut, only the Bistro was open with very limited menu. Breakfast was fine but I didn’t appreciate being told off for using the wrong bread in the toaster (really) and we also got told off for taking a bottle of water to our table (we drank it all so it didn’t go to waste). We were told there were too many guests for us to do this.
There were no coffee or tea making facilities in the room. We asked for a kettle and the receptionist went to get a kettle but came back with a teapot and two cups. On asking for 1 teabag we were charged 4 Euros for the privilege.
Bearing in mind this is shown as 4 star on the website - to my mind it was nowhere near. I would never recommend this hotel - on our 7 week trip this has been the most disappointing so far. I don’t understand how it’s getting a high rating.
자세히 읽기


