Absolutely disgraceful experience at the 19th Hole Hotel. When we arrived, there was literally no one at reception. We had to go hunting around the building like idiots just to find someone to check us in. As if that wasn’t bad enough, after leaving I discovered they had stolen £52 from my bank account for “mini bar usage” that I NEVER touched. This is blatant theft. The lack of service, the incompetence, and the dishonesty are shocking. I will never set foot in this place again and I strongly warn everyone else to stay far, far away.

As advertised

Overnight stay with work. Great wee hotel, clean comfortable. Great bar,etc. Staff very welcoming.

We stayed in the apartment which was very clean, amazing balcony good parking and quiet. Although this is part of The 19th Hole Hotel, it is about half hour walk away from the town and hotel

Lovely property in central location, comfortable bed, nice decor, hot powerful shower. tasty cooked breakfast and varied menu for lunch and dinner. Staff friendly, helpful and welcoming. Added bonus of being a short walk to a beautiful sandy beach and multiple options for playing golf.

Clean rooms,quiet area .perfect presure in the shower.

Excellent staff and the location was perfect for a round at Carnoustie.

I have stayed at this hotel twice now. The rooms are lovely . The receptionist linda is particularly helpful.

Excellent stay in a hotel I’ve used in the past. I will go back again as I am a regular visitor to the area as I visit family.

this apartment was amazing we all loved it ,great view wee had on to golf course and the sea was so beautiful

Excellent

Amazing stay, Great views from the balcony and very quiet too

Reception was unmanned on arrival and we had to spend 5 minutes looking for someone to help out. Staff very friendly and helpful. Room was nice and clean. It wasn't golf course facing, but towards a warehouse and had no balcony - as detailed in the images. Unsure if these images are for promotional purposes only, but if not they are misleading as not what you are getting.

Decor of the bedroom was very tasteful only issue I had was my back didn't agree with the bed, staff said that there was a plan in place to replace all the mattressesalready started

We stayed at the hotel for one night for a rest stop while travelling home from a holiday. From arrival at the hotel, there wasn’t a receptionist present- there was a buzzer to ring but nobody came after 5 mins of ringing/waiting. My husband then went to search for a member of staff. When he eventually returned, we managed to check in but were informed that the kitchen was closed so we could not have dinner or breakfast- this was disappointing as we were all pretty hungry and was looking forward to meal and good nights sleep. The room itself was very nice. A good size, clean, and comfortable beds. Unfortunately it was very warm in the room- it did not have air conditioning as advertised, only a window that looked onto the beer garden/smoking area. After ordering a takeaway, we hoped for a peaceful sleep. Instead, we were kept awake well into the night with very loud music, shouting/screaming from the punters, and couldn’t open the window for any fresh air due to the large crowds outside. The music was similar to that of a nightclub- not what is expected of a bar/hotel. My children grew increasingly upset and after a while we did consider packing up and continuing our journey home so our children could at least rest in the car- but as we were both so tired, it did not seem like a safe option. Upon check out and another search for a member of staff- we were not asked anything about our stay. Overall, it’s good for those looking for a nightclub, but families should AVOID!!

Easy check in , rooms clean and tidy , had a good meal in the bar area

good stay but only to sleep, what about breakfast? It's better to have it outside the hotel because there's practically nothing to eat

Tried to call reception to get an iron first night and next morning and got no answer at reception. Had to leave with a very crushed shirt. Room smelled stale and there was a loud humming coming from under the stairs just outside the room.

Great small inn. Friendly people.

The room was in bad shape. The mattress was uncomfortable, the toilet didn't flush right, and the bathroom was dirty. I reached out to the hotel three times and even sent pictures, but the general manager totally ignored me and never got back to me like I asked.