전체 평가 및 리뷰 Riad Abaka by Ghali

호텔이 찾아가기 무척!!!어렵습니다. 어렵게 찾아간 호텔 문은 닫혀있어 30분 넘게 좁은 골목에서 기다렸습니다. 룸체크시 물이 없어 물을 달라고 하니 나중에 물값이 청구되기에 반납했고요. 룸체크시 샴푸나 비누 리필은 당연!히 안되며 수건도 갈아주질 않습니다. 와이파이가 안되거나 금고가 고장난게 아주 당연하다는듯 말을 합니다. 모로코 물가를 감안하면 비용이 참 아까웠습니다.

Welcome could have been better. Rooms were too dim. Room service for cleaning was non existent. Breakfast was okay. Overall staff service could improve.

マラケシュの割と便利な位置にあると思います。スタッフの方は皆優しく、丁寧でした。部屋も綺麗で過ごし良かったです。

It was great expeirence, really enjoyed our stay. All the staff was excellent, helping and polite, except Fatima. She was not polite at all and got on our nerves for no reason. The place itself is amazing.

Riad très bien placé au coeur de la médina, 300 mètres de la place jemaa el fna. Chambre spacieuse avec terrasse sur le toit

Great location, quite spot within Médina

The Riad was nice and beautiful, maybe softer beds. There was a lot of noise in the streets around the riad in de night.

Muy buena ubicación, decoración muy bonita y personal de 10, muy amables, nos ayudaron en todas nuestras dudas.

Nos gusto mucho, acogedor, personal súper amable, limpieza, decoración muy típica del lugar, desayunos completos y muy cerca de la plaza principal.

Charmant Riad au cœur de la Médina, au centre des souks et non loin de la place Jeema El Fna. Nous avons été agréablement surprises que la WiFi soit disponible et gratuite dans tout l'etablissemt. Autre point positif le service petit déjeuner, servi tous les matin sur la terrasse couverte du riad, cadre agréable et personnel très sympathique, de plus le petit déjeuner était très copieu et savoureu. Pour les points négatifs: GROS manque d'informations de la part de la réception! si l'on n'est pas vigilant la note peut être salée... Premier constat, on nous facture 3€ de frais de ménage par nuit et par personne ! Somme exorbitante pour un service qui n'était pas à la hauteur. Il faut réclamer des serviettes propres sinon rien ne sera changé durant votre séjour Les bouteilles d'eau vous sont données avec le sourire mais vous sont facturées 3€ Autre soucis rencontré, l'excursion Quad prise via le Riad. Grosse arnaque... Une prestation loin de ce que nous avions demandé et donc un tarif bien trop élevé comparé à d'autres organismes trouvés sur le net. Le choix de passer par le riad nous avait séduit par sa prise en charge (navette + guide + location) mais au final nous nous sommes retrouvées avec un chauffeur à peine aimable qui nous a déposées au milieu du désert d'Agafay dans une cours miserable avec des animaux en souffrance, 5 quads dans un hangard et des hommes parlant à peine l'Anglais ou le Francais... De plus la balade a duré 1h et non 2 comme prevu initialement!

Buen alojamiento situado muy cerca de la plaza Yamaa el Fna. Muy limpio y cómodo. Sin embargo, ahora mismo parece que el Riad original está en reformas, y el edificio es uno anexo. Las habitaciones son como en las fotos, sin embargo el patio es diferente y la piscina también.

Nettes, kleines Riad. Flughafentransfer hat super geklappt.

Riad très bien placé en plein centre des souks, rénovation totale récente, le personnel est très accueillant, un grand merci à Azziz et à Hassan qui font tout pour qu'on passe un bon séjour.

Nous avons loger dans un Riad juste à côté de celu que nous avion réservé car ce dernier était en travaux. Nous avons donc eu un Riad privé, le personnel était très sympathique et efficace. Nous avons bénéficié de conseils de la part du personnel et le petit déjeuner était excellent

To be honest, I’m a little mixed on our stay. I expected it to be hard to find but when we finally did, we were told the riad was under construction and were escorted to another riad. We did not get the room that was booked nor did this riad have the features I expected based on all the photos. Since booking I see the photos and descriptions have changed so new guests will not be mislead. The room was fine, however the bed was not as soft as I prefer. The location is easy once you get your bearings. The staff were great with us and very helpful. But other guests had issues that created a disturbance for all inside one evening. This riad is small and very noisy with people in/out. This also impacted sleep. Breakfast was okay but only served 8-10. And by 8, that’s when they start setting up so more like 8;30 before you get food. This caused us to miss one breakfast due to an early tour and we had to inhale our meal to make our other morning tours.

We expected a grand courtyard (pool, nice decor) and a room specified at 38sqm (which was also what I expected from a traditional riad when I stay in Marrakech 10 years ago). When we arrived, we were told that the hotel was "under renovation" (lies). So we were given the "largest" room with one double bed + 1 single bed. It was 12sqm (we brought a measuring tape cos we were trying to buy furniture). There was no place at all to place any suitcase. You can't close the bathroom door cos the single bed was too wide. You can't fully open the main bedroom door cos of the double bed. We demanded hotels.com transfer us to another riad. They couldn't cos we booked "non-refundable" but since I was a GOLD member, they offered a half price voucher. The hotel staff argued it was us who had too much expectations - "We are having renovation so why you don't understand". Their listing never stated they were under renovation. They charge full price. They refused to cancel. Anyway, most hotels used a EUR1=MAD10. These folks have the audacity to convert local taxes / airport pickup / tours at the full exchange. TOTAL CHEATS. The boss owns 2 riads. Riad Ghali's photos were used for this listing instead. For a lot less, you can go to Riad Dar One -- far bigger, grander, better service. This was supposed to be my honeymoon. I cried so hard. On the last she, she rubbed it in by going "Oh we could have transferred you to our other Riad with the big room but we didn't see you." -- ARE YOU SERIOUS??!

This property and the management scammed us. The pictures seen on Expedia and other sites are not of the actual Riad. There is no Spa services or restaurant on site. It's located at a different Riad. There is no 24 hour desk service. Desk clerk leaves at 6pm. Breakfast is from 8-10 not 6 to 11. Beware that the room you book may not be the room they put you in. We booked a four person suite and when we got there was offered two bedrooms on separate floors and was told that our children should sleep on the first floor with us on the second. Also, do not book excursions with this Riad as they have no idea who they are sending you with. We were scammed by the people that took us on the tour to see the waterfall and was told by the clerks at the Riad that the tour guide wasnt theirs and this man was indeed illegal. We were forced to still pay the hotel for the excursion even though we paid the scam artist and when we questioned it, was confronted by management and wasnt allowed to go to the room to check on our children until we paid her. She even threatened to call the police on us if we didnt pay her even tho she still didnt right the wrong for the room situation as we only stayed in one small room where we shared the bed with our children after paying for a suite. We were told by the Riad to talk to Expedia about the issue. Thankfully, we were issued a full refund by Expedia due to this manager scamming and completely disregarding us. BEWARE!!

Really nice, authentic place to stay when in Marrakech. ideally located 5 mins from Jemaa El Fna. Great Staff

Billederne var ikke alle fra hotellet, da de har et samarbejde med Riad Ghali som er noget flottere. God service og søde værter. Central beliggenhed.

Riad Abaka was a wonderful place to stay. The staff are extremely friendly and helpful and were willing to go to great lengths to accommodate us. The room was comfortable and clean and it was very close to the main square and most of the sights. The only drawback was that the airport shuttle was not free as advertised on hotels.com and the wifi was a little slow but manageable.