전체 평가 및 리뷰 Brown Hotel

좋았어용 직원분이 택시 불러주셔서 공항까지 편하게 갔습니다

위치는 관광지와 조금 떨어져 있지만 깨끗하고 직원들이 매우 친절합니다.

I decided to stop over at Astana So I had to find hotel to stay one night. I found this hotel because some of reviews were written this hotel run by family members. So I thought Maybe they are friendly . My decision was right. When I check in I wanted to ask to reception where I can eat dinner and where i can explore near this area. Then sister ask to call brother and brother went out with me to show his favorite restaurant! It took around 10 min by walking even He lead me there. And the taste was really delicious so I could explore local Astana food. Thanks for your kindness!!! I was really appreciated to you. - How to reach Brown Hotel from Airport - After booking, You might be curious how to reach this hotel. It take around 40mins from airport without traffic jam . If you want to take taxi , you go out from airport you can see many taxies . If you want to take bus(cheap) Here is the way. 1. Write down hotel address : Gabdullina Str. 2011. Astana Phone number: (7)7172 485577 2. Go out from airport you go toward left side , You will see many taxis and you can find bus station. There is bus No, 10,12,100 (as I remember) You take bus No. 10 and show hotel address bus guide ( There are two people in the bus, driver, bus conductress( You can pay fee to her or him , It is 90 KZT : 1Dollar = 337 T (around) So bus fee is really cheap. Nearest bus station of this hotel is Halyk Bank . show it to conductress and after stop you walk left side walk around 5min.

It was an amazing hotel. Most of the staff spoke little English, but they were very attentive and kind. They always tried their best to help me. Such a heart-warming experience to meet them. I will give the staff 12 points out of 10. haha The room was very new and clean. Fancy enough for the price. And if you order breakfast, they will delivery it to your room. That private breakfast in bed felt pretty luxurious. I didn't really like the city, Astana (no offence). But if there is the only thing I liked in Astana, I would say "Brown Hotel" Tips: It's tough to take a cab in Kazakhstan as a foreigner. It wouldn't cost you over 2000TG from the airport to the hotel. (I paid 4000TG haha). Once you get to the hotel, the staff will call a cab and negotiate the fare for you

I love staying at Brown. This is my third visit. The staff is very kind to me and always willing to go the extra mile. The area is perfect. I enjoy walking around the neighborhood. There are pharmacies, restaurants and malls in the surrounding area. I feel very safe. I am looking forward to staying at Brown again. I highly recommend the kind staff, beautiful neighborhood and piece of mind the Brown Hotel allows.

Walking distance to many restaurants and shops. Room was very clean and bed was comfortable. Staff arranged an very early morning transfer to airport. Good value.

I am from California and have stayed at the Brown Hotel twice now. I absolutely love this hotel. It is small and family owned. I believe they have 8 rooms. Their breakfast is delicious, filling, and as if your mother made it with love. The rooms are clean and beds are comfy. I also like the bathroom size. Because of odd flight times, I tend to arrive in the middle of the night (between 3 and 4 am). Although they may be sleeping in the lobby, I am very appreciative that they are there as arriving to a foreign country in the middle of the night is a tad stressful. Unfortunately, I do not speak Russian and their English is limited, but I wish I could tell them in their native language how happy I am to stay there. большое спасибо, Brown Hotel!

No surprises - everything is like expected - and worth what you pay for this hotel.

Hôtel accueillant, près de Respubliqua avenue, une avenue principal avec restaurant, bureaux de change, musée, etc... ou la plupart des bus passent

Very helpful service, although English is limited and there is only one choice for breakfast (but filling and tasty). Room could do with more pictures or decoration, but area very quiet in the evening even though next to a main road. Overall a solid choice

a block from the #10 bus from the airport and other buses that will bring you anywhere, accommodating staff. acros the street from an uzbek restaurant open 24/

This is a well located hotel in the older part of town (but in Astana nothing is that old!). There are several good restaurants and supermarkets within a short walk. The staff is very nice and helped me a lot with figuring out what bus to take, etc. and calling taxis. The room condition was excellent, everything clean. The bed was comfortable and the air conditioning worked well. The room wasn't large but it was okay; I would have preferred having a nightstand, though. Breakfast was nicely presented and changed each day. It was not a buffet though, and the portions weren't as large as I would have preferred (but I eat a lot). The TV didn't have any English language channels but I didn't care. I would say the hotel isn't fancy but very friendly and comfortable and, for the price I paid, an excellent value.

Zuerst dachte ich, dass es ein hübsches sauberes kleines Hotel in Mitten der Stadt Astana ist, leider stimmte das nicht wirklich. Es ist meiner Meinung nach nur zur empfehlen, wenn man da max. 2 Tagen verbringen möchte und entweder kasachisch oder russisch spricht. Es gab in dem Zimmer 1Wasserkocher, 2Tassen und 2Gläser, die täglich nach Gebrauch gewechselt wurden. Die Handtücher wurden zwar fast täglich -je nach Gebrauch- gewechselt doch nicht die Bettwäsche. In den 15 Tagen meines Aufenthaltes wurden diese nur 2x gewechselt. Ein Kühlschrank wurde mir nach 10 Tagen im Zimmer reingestellt, ohne jegliches Info. Nach Kräften wurde mir zwar geholfen, aber die Sprachbarriere war deutschlich zu spüren von den 4 Rezeptionisten. Am Ende wurden mir eine Strafe aufgelegt, weil die in den Räumen vorhandenen Morgenmäntel nach 15 Tagen doch schmutzig geworden waren (Make Up).Die Rezeptionistin konnte weder Englisch noch Deutsch aber die Wörter "fine" oder "Strafe" gehen auf ein mal doch. Auf russisch versuchte sie mir zu sagen, dass es eine Kamera gibt und alle Gespräche aufgezeichnet werden, aber was das mit den Morgenmäntel zu tun hat, hab ich immer noch nicht verstanden. Es ist NICHT mit den europäischen Hotels vergleichbar.

Room was clean and Internet was usable normally. Breakfast comes out on the plate, but as I have heard, the amount is large. There were many sweet things, but it was delicious.

This small hotel is OK for a short stay in Astana. The rooms are small and very basic, and we had a room with no AC. The room was very clean when we arrived, but no housekeeping came while we were there for 3 days. Towels were changed when we asked. Staff is not always at the desk, but staff members try to be helpful at all times. Good shower with plenty of hot water. Breakfast is included - it is served in a basement room and it is a set meal that changes each day. There are restaurants and shopping within walking distance of the hotel. It is a long taxi ride from the airport.

bardzo dobre pokoje za tą cenę , śniadania nie polecam , nie moj gust choć panie serwujące przemiłe

Hotel bien situé avec un arrêt à proximité. De la ligne 10 qui dessert l'aéroport, Accueil sympathique par le personnel dont certains membres parlent anglais et aide pour appeler le loueur de voiture qui était en retard ; petit déjeuner bon et copieux, internet fonctionne bien

clean hotel, located in good area, all staff was very polite and friendly breakfast could be better as you didn't get any choice of food

Почти всё хорошо, но очень плохой интернет, очень-очень плохой интернет. Мне стыдно, что у нас в столице до сих пор есть отели с таким медленным интернетом. Нет сейфа, хотя всё остальное как будто в отеле 4*. Бутылка воды в номере действительно не помешала бы, как писали в других отзывах. О хорошем: рядом недорогая круглосуточная столовая Тагам, недалеко круглосуточный супермаркет Мир Вкуса и там же кулинария. Рядом остановка автобуса в аэропорт (весь путь ровно час). Разрешили выселение на 2 часа позже бесплатно. Москитная сетка на окнах. В целом очень хорошо за такие-то деньги (38 евро/ночь).

Stayed for 2 nights. The staff was friendly and helpful. The room was nice and comfy. The only thing I could complain was bed which was too soft to me. Overall the hotel is fine.