nice ryokan type hotel with good view of the lake. the staff were friendly. they serve you with hot tea and a piece of cookie when you arrive. breakfast was yummy but not buffet type. only can add more rice. just enough to fill your stomach. a short walk to the right takes you to a better view of mount fuji. no shops in the evening. only a few souvenir shops to the left within walking distance, and lawson. room was clean. no laundry facility. free yukata to wear.