전체 평가 및 리뷰 Hotel Royal Palace

리셉션 아주머니가 굉장히 친절했고요, 전반적으로 조용한 분위기였습니다. 조식제공되긴 했는데 먹어보질 않아서 평가할 순 없네요. 한가지 흠은 내가 묵었던 방 잠금장치가 이상해서 카드키를 대고 몇번 손잡이를 흔들어야 문이 열린다는 정도? 다음에 또 가진 않을 것 같은데... 그래도 나쁘지 않은 경험이었습니다.

정말 빵점이었다. 시세금이라는 명목으로 숙박비외 1당 2달러씩 추가요금을 요구했다. 더우기 금연 방을 예약하고 방을 안내 받아 방에 짐을 풀고 잠시 주변을 둘러보고 방에 다시들어 왔더니 지독한 담배냄새가 풍기는 것이었다. 누군가 우리방에 들어와 담배를 피운것 같다고 항의를 하니까 주변에서 피운 담배냄새가 들러온것이라 변명 하는 것이었다. 그리고 관광지도를 요청하니까 돈을 달라는 것이었다. 관광지도 호텔에서 상당한 거리에 위치해 택시를 탈 수 밖에 없었다. 호텔에서 홍보한 내용들은 모두 거짓이다.

朝食開始時間の7時、調理された料理3種（卵焼き、野菜炒め、ソーセージ）はバイキングコーナーに並んでいない。並んでいるのは、チーズやハム、パンなど調理不要の食材だけ。調理された料理3種が全て並べられたのは7時20分頃。 初日の朝、スタッフが寝坊したのかと思ったが、2日目の朝も同様だった。

Ok

The room is just okay but very dated. In three days there wasn’t anyone on the front desk to get information. I didn’t sign in or out of the hotel. I felt bad for the one woman who seemed in charge of breakfast, cleaning and making up of the rooms as it was just her and no support .

Booked it based on the fact it shows up as a short distance from the main sites in the city. Once we were there it was not. Anyways the www connection was atrocious from day one then the staff did all they could do to help. Very helpful staff though. Oh the beds were really hard. In hindsight you should book further out as taxis are so cheap. You can get better hotels. It’s a shame as the staff were amazing!

環境良い。隣は公園あり、夜まで散歩行っても安全だったので、フロントのスタッフは優しくて、列車のチケット取ってくれた。朝ごはんはまあまあ。毎日あまり変わらない。設備も古い、熱いシャワーお湯をちゃんと出てくるし。泊まるのが快適でした。overall I got very nice stay .very safety walk at night time in park .

It’s a very nice place to stay in Samarqand. The staff are friendly and very kind. Every morning there is delicious break serves! There are also several shops where you can buy snacks and drinks/ there are some really nice restaurant near by as well. I highly recommend to all!

We could not stay in this hotel, strong humidity smell, air conditioning not cooling, reception was not attended.

3 starts Hotel and it was closed and we searched for the staff to open the main door. However, staff were very nice people ( family business). Location was good.

The hotel was a bit too run down and in need of some repair. The hallways were pitch-dark in the evening. The front doors were closed and locked when we returned from dinner. We had to get the nearby shop owner to send someone to let us in. We requested “breakfast to go” and documents ready, as we had an early train. We were given a bag of crackers and cookies for breakfast and had to depart without documents.

В номерах не помешал бы косметический ремонт. Постояльцев было мало, свет в коридорах был постоянно выключен, видимо экономили. Заявленный завтрак представлял собой сосиску и яичницу в номер утром, ресторан не работал.

Very unclean place. The bathroom had not bean cleaned for a long time, the toilet didn't work, we had to walk around to 4 rooms before finding a toilet that worked... all four bathrooms was dirty but in the end, since it vas 01.00 in the morning we just took the room with a working toilet... and slept with our clothes on. We left the next morning without breakfast.

施設や清潔さは値段相応なので問題はないが、チェックアウトと滞在証明書発行に40分かかり、それで電車に乗れなかったのに謝罪もない。 Because it took us 40 minutes to check out, we missed the train! However, they didn’t apologize to us!

Every thing was OK but the clerk at front desk tried to extort 26 USD for a stupid reason(Samarkand special tax). I showed him my payment recipe from Hotel.com.

シャワーのお湯がまったく出なかった。 数回申し出たが改善されず。

事前に入金したかどうかの確認を、チェックイン時にお客に求める管理の悪さで、時間を取られた。二度目はないし、他人には推奨できないホテル。

従業員の方々がフレンドリーで安心感があった。鉄道が深夜発だったので急遽一泊延ばしてもらったが、快く対応していただいた。 ただ、シャワーのお湯が出づらく、とても寒かった。ベッドは小さめ。

タクシーの予約や荷物預けなど、親切に対応してくれました。

フロントで英語が通じないことが多く、大変でした。チェックアウトの際、英語ができない人が担当で、パソコンも使えなかったようで、宿泊登録証をなかなか印刷できず、本当に焦りました。泊まった部屋は広々していました。