It's an all-around great hotel. The service of the hotel staff, room condition, location, and breakfast were all satisfactory.

Needs waterheater/coffeemaker in bedroom

Brilliant stay in a great hotel

The view of volcanoes was excellent on rooftop restaurant.

Fabulous stay at Palla. Great location with amazing views. The staff were great and our rooms were comfortable and well appointed.

Great stay. Staff our lovely and friendly. Rooftop area is fabulous with amazing views of volcanoes. Breakfast was great . Pool on rooftop is very small , tucked away and I doubt ever used ( cover was on for whole of our stay ) Be aware that the balconies are small and with no view so not worth paying extra for . Overall a wonderful stay and would come back .

Las personas que trabajan allí son muy amables y el hotel es muy bonito , seguro y limpio , yo por seguro regresaría otra vez .

Top Hotel

Our standard room was clean but the bathroom was pretty small. Overall, it was a good hotel. The staff were very friendly and accommodating.

Palla delivers an enjoyable boutique outfit, conveniently located at a walkable distance from everything in the “White City”… Experience the best of Arequipa from the comfort of this discreet hotel which offers an incredible value.

Beautiful hotel, very close to Arequipa main square. The sun terrace/restaurant area is very pretty with flowers, hummingbirds & stunning views of the volcanoes. Housekeeping are wonderful, with fresh bedding & towels everyday, plus refillable glass water bottles. Quiet hotel, some music noise from nearby but not til late so no problem. Large supermarket only a few minutes walk. Our only issue was that the beds in the 2 roons we stayed in were quite hard, as were the sofas. But overall we would recommended Palla Hotel for a stay in Arequipa.

Muy bonitas instalaciones y rooftop.

Love this hotel!

This is a beautiful hotel just a few short blocks from the Plaza de Armas (so close, but quiet). Excellent front desk service, great breakfast on the rooftop terrace with Misti in the background. Best hotel we’ve stayed in our three weeks in Peru.

Es war alles perfekt. Vorallem das immer frisch zubereitete Frühstück hat uns sehr gefallen.

Great hotel located within walking distance of old city and all it offers.

The hotel is very comfortable. Few rooms and easy to use it. The staff is very nice and helpful. Walkable to Downtown

Really nice hotel and excellent staff. Enjoyed having breakfast on the rooftop patio with amazing view of the volcanoes.

Great stay in a convenient location from shops and activities.

Wat een prachtig hotel op een perfecte plek. Heerlijke kamers en een bijzonder mooi dakterras. Ontzettend aardig en behulpzaam personeel. Een echte aanrader!