가격대비 잘 다녀왔습니다. 다만 계단이 너무 많았습니다.

잘못 에약되어서 확인하는 과정에서 사장이 소리지르며 말을 함부러하는 부분에 대해서 너무 기분이 나뻤다. 오랜만에 간 가족여행이었는데 아이들. 있는곳에서도 아무렇지 않게 나쁜말을한부분이 아직도 속상하다 사장이 장사꾼이다 외국인이라고 해서 일본말을 더 함부러 했다 일본어를 잘 알고 있는 나로써는 나가고 싶었다 두번 다시는 가고 싶지 않다 오래되고 관리가 제대로 되어 있지 않으며 청결을 중요시하면 피하는것이 좋을것같다 타월도 하루에 큰타월 하나 이상은 사용하지 못하며 돈을 지불한다 개인타월 필수인곳 기분이 너무 나쁜곳 방으로 짐이동시 가방도 본인이 들고다녀야함. 다시는 안가고 싶은곳

하코네유모토역까지 캐리서비스가 돼서 좋았고, 온천이 유황이 많아서 그런지 매우 만족스러웠는데 노천탕이 작고 남녀가 시간 제한 두면서 사용하는 거라 그 부분은 별로 였어요. 가이세키와 조식은 만족스러웠는데 아쉬운 점은 TV대에 먼지가 많다는 점입니다.

良かったです、楽しかったです

The staff was really helpfull and answered all our questions patienty. The food was great, both breakfast and dinner.

Excellent half board dinner and breakfast. Friendly helpful staff. Baths were older but excellent. We had a relaxing stay! Recommend.

Väldigt trevlig och hjälpsam personal. Vackra rum och lugn miljö. Spännande måltider, definitivt en matupplevelse jag är tacksam över att ha upplevt även om en del av maten inte var mat jag kommer att äta igen.

The stay was nice, the dinner and breakfast were amazing and such an experience! Everyone was very nice and helpful

肌トラブルがあり温泉に入りたくて行きました。翌日から肌調子が良く温泉がとても良かったと実感しています。 スタッフの方々が外国人で最初は驚きましたが、皆さん日本語は上手いし丁寧なサービスでした。食事は和食ですので塩分の多いものが多いですがお米が美味しい炊き上がりで、つい食べ過ぎてしまいました。 駐車場は山道で上まで上がってから急な坂を降りて入るのがおススメです。駐車場は広く停めやすかったです。

Very nice people and the onsens were amazing.

Breakfast and dinner were delicious. Onsens were extremely relaxing. Stay was extremely friendly and helpful.

This was a true Japanese lodging experience. The staff was amazing. The hotel is a bit outdated but very clean. note there are no showers in the room (just toilet). Showers are shared in the onsen. Also for all of Hanoke, if you have mobility issues, please plan everything ahead of time. The staff at the hotel was super accommodating and went beyond making us feel hospitable and at home.

大変楽しかったです♪

Place is a little dated, but our stay is still comfortable, waking up to a nice, relaxing view of mountains on the horizon. Onsen needs a refresh, but adequate for now 2 hot pools. We had half board for our stay, breakfast were Japanese fare, pretty decent. Kaiseiki dinner on the second night was much better, than the first. Serviced by a elderly Japanese staff, on the second day, more attentive. So far the staffs in this Ryokan are mostly Nepalese, >80%? Level of service provided by the locals are more better. The local Japanese is more attentive. Rooms is decent, clean and spacious enough with heater- a/c. Futon were comfortable enough. The hand towels were pretty worn though, and hopefully they can change them.

Super clean room, very friendly service. Their hot spring is awesome! The hotel is located on the hill, with great view. Definitely want to come back!

スタッフさんも親切・丁寧でした。 お食事も美味しくいただきました♪ 温泉♨️凄く良い

clean room, lovely staff, excellent baths and meals

Room is big and very traditional Japanese style. The dinner and breakfast are superb!

Das Hotel ist gut ab Gora Bahnhof mit Standseilbahn und 5 bis 10 Minuten zu Fuss. Das Essen war ausgezeichnet. Das Personal war sehr freundlich. Tolle Auwahl bei den Bädern.

建物が古いのと階段が多かったり、本館への移動は少し面倒だが食事は美味しかったし、スタッフの方の対応も良かったし楽しい時間を過ごすことができた。 温泉は濁り湯で気持ち良いが古すぎるが故少し清潔感がないように見えてしまった。割と狭いのでもう少しゆっくり入れるお風呂だと良いなと思いました。