전체 평가 및 리뷰 Mansio Suites The Headrow

정말 멋진 인테리어 및 위치. 리셉션 직원들 매우 친절. 엘리베이터가 불안정해서 문이 열리지 않은 채로 두어번 오르내려서 무서웠음. 하우스키핑 전에 네스프레소 디카페인 캡슐로 부탁한다고 2파운드와 메모 남겨놓고 나갔는데 해주지 않았음. 소금이 하나도 없었고 식기세척기 세제를 리필해주지 않음. 세탁기는 있지만 세제가 없었음. 샤워실의 물때나 곰팡이 그리고 화장실 환풍기의 먼지가 많이 보였음. 5성급 호텔인데 청소가 제대로 되어있지 않는게 실망스러웠고, 냉장고 안에 비치되어있던 무료 음식을 리필해주지 않음. 그 외의 침구, 가전제품, 어매니티 등은 모두 고급스럽고 만족스러웠음. 타운홀에서 도보 5분. 근처에 슈퍼나 스타벅스 있음. 호텔 홈페이지가 열리지 않아서 연락 없이 호텔로 택배를 보냈었는데 체크인 전에 이미 룸에 갖다놓으셔서 감동받았음.

Lovely apartment, in a great location, with wonderful friendly & helpful staff.

For the price paid... OK. Stopped here several times before and this was the worst experience. The images on the website didn't accurately represent the room, (paid extra for a larger room) which was a letdown from the start. But it was alright. Upon arrival, I noticed the kitchen area had dirty marks all over the gloss cabinets, as well as long black hairs on the floor in the lounge, which suggested a lack of attention to detail in the cleaning process. The biggest issue, however, was the windows, which didn't shut properly due to a broken seal. This resulted in a significant amount of noise from outside, making it difficult to get a good night's sleep. Unfortunately, my stay was marred by these issues, and I wouldn't recommend Mansio Suites based on my experience if you are seeking a quiet night sleep.

Disappointing overall. Even before we arrived I called to enquire about parking. Told to just go to the Q Park and reception would arrange a 25% discount. We were given a code and told to speak to the Q Park. When leaving, we were told that it needed to be an online booking. So that misinformation provided over the phone before check in was totally wrong. Place is tired and dated. Horrible smell of stale cigarettes in the room. Extremely noisy from the main road and apartments above. Definitely not soundproofed. Overall, a very disappointing stay. Im really surprised my the general rating on hotels.conm, very misleading.

Very comfortable, well presented and well equipped apartment. The only small issue is the mould/mildew in the shower area which we appreciate may be down to the use of eco friendly products but it does spoil the presentation of the shower area

Apartment was fantastic. Room was noisy.

Stayed for work purposes. Rooms are smaller than the images but nonetheless quality of the room is fantastic.

Luxuriously decorated. Glass dining table laid for ”dinner for two” with wine glasses. Located in a beautiful and ”party vibe” part of Leeds. The only critique I can come up with is: it would be great if the lights were dimmable…

Beautiful little studio apartment. Very clean, nice bedding, comfy mattress. Elegant decor and great bathroom. All amenities you would expect. So central - a bit noisy so you will need to close windows. But you are central on the Headrow so it’s what you would expect. I would recommend and will be back.

Lovely comfortable and well equipped apartments. Have stayed a number of times and always a warm welcome.

It was noisy at night!

The property was the cleanest and the toilet seat was loose so every time you sat on it it moved about

Great city location, lovely clean apartment with all the essentials. Would def stay again

This is not a hotel, it’s an extended stay place where most of the residents were there for a long time, like months. The whole ambience was of a cheap extended stay place. The rooms were however newly renovated so that was okay. For example, there was no one at the reception after 6pm. One night, my card didn’t work and I was petrified, however luckily after a few tries it did. The rooms were being cleaned only once in 4 days. Thankfully after calling twice, they gave me a change of towels. The entrance itself is off a small shanty lane between the two buildings. And it took me 10 minutes to figure that out. Overall a cheap motel experience, avoid unless you are getting these rooms for a a real cheap price.

Loved the room layout super clean and tidy great facilities and location

Firstly, the location and value of Mansio Suites Headrow are both fantastic. It was great to have the extra space that a suite affords for a two night stay. The only gripe we had was with the kitchen amenities. The kitchen looks fancy but lacks several key things. There is an oven, but no baking trays or oven gloves. There is a sink and washing up liquid, but no plug. There are only two of everything (mugs, glasses, plates, bowls). And no microwave. So it seems like an opportunity missed. That aside, I would absolutely stay here again but would be mindful of the shortcomings of the kitchen.

was a great stay! very clean, staff were helpful and kind, had an all-around stellar experience! if/when I return to leeds I will be staying with them again!

This property was absolutely gorgeous! We fell so lucky in finding it available last minute due to a huge mess up and inappropriate booking! The staff in reception were extremely welcoming, helpful and very chatty! They were also super understanding of our situation with a previous booking! The apartment was huge and spacious with a basic kitchen but one that met your needs for a self catered holiday. The family and I were extremely happy with our stay there.

No Air conditioning, the room was extremely hot, the windows only open 2 inches due to health and safety, we did have a fan, but it just blew hot air around the room. If it had air con, or it was winter I would stay again

The apartment was fine, but it was branded as “luxury” and didn’t meet expectations on that front. There were posh toiletries and a Brabantia bin, but otherwise it was quite basic. It was quite clean by pre-pandemic standards, but there was no evidence of any enhanced Covid cleaning - the hoovering had clearly been a rushed job as there was a hair ball by the side of the bed and sparkly bits on the floor. There didn’t appear to be air conditioning and the windows didn’t open enough to properly cool the room down. Cooking facilities were ok, but no microwave. We were also concerned by the apparent lack of covid-safe policies in these apartments. There were no signs about social distancing/wearing masks in communal areas, and the reception staff member was not wearing a mask. There was a sign about “limited reception hours due to covid” but without ventilation, mask wearing, distancing, and enhanced cleaning this seemed odd and unjustified. Finally, there seemed to be little consideration for the environment. There was no information about what to do with recycling, just waste bins in the room (we brought our recycling home), and toiletries were provided in little plastic bottles. This seems unacceptable in 2021 - I’m sure there would be a way to use refillable bottles and provide recycling facilities for the kitchen waste. To summarise, nothing terrible, but this really wasn’t luxury and should be marketed as a basic place to stay with appropriate price tag.