8.6
매우 좋음
리뷰 139개
청결

9.0

편안함

9.2

서비스

8.6

실제 이용 고객 리뷰 Shangri-La Hambantota

페이지당 리뷰 수
20
40
상위 리뷰
Verified traveler
10.0
/10
516주 전에 리뷰함

Hotels.com verified review

숙박시설 자체는 매우 쾌적하였고, 모든 오락시설이 호텔에 구비되어 있었음 다만 호텔이 위치한 함반토타는 그다지 다른 관광 시설이 없는 곳이므로, 이곳에는 골프 등 리조트 시설을 이용할 사람들에게 최적일 것으로 보임
Kyle
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친구 및 가족 가족 휴가
10.0
/10
16주 전에 리뷰함

Hotels.com verified review

Great staff vibe: very attentive to needs and welcoming.
Lisbeth
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
16주 전에 리뷰함

Hotels.com verified review

Personalet var venlige og hjælpesomme. Vi følte os meget velkomne. Værelserne var rene og sengene gode. Stedet trænger dog til en renovering, da det er noget slidt. Swimmingpoolene var lækre og flotte, men det er ærgerligt at det er græsarealer solsengene står på. Græsset manglede nemlig flere steder, hvilket betød at du gik direkte på jord.
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HIROE
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

大満足でした。メンバーシップに登録
Barbara
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
6.0
/10
17주 전에 리뷰함

Hotels.com verified review

The resort looks a bit outdated, and some things we were interested in which were offered like for example henna painting for kids or mango sticky rice on the menu were not available.. which was disappointing. The staff was kind and rooms clean.
daljeet
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
17주 전에 리뷰함

Expedia Group verified review

Lovely resort with beautiful beach. The rooms were nice and spacious and clean. The staff on the whole were friendly though more staff needed at breakfast to clear used plates, refill glasses and show you to a table and explain the layout of foods.
Andre
icon-파트너와 함께
파트너와 함께
10.0
/10
20주 전에 리뷰함

Hotels.com verified review

Zimmerman war top.
Faisal
icon-여가 가족 휴가
여가 가족 휴가
4.0
/10
21주 전에 리뷰함

Expedia Group verified review

- Initial impressions were good. We were nicely attended by “Mr. Insaf” and given our choice of rooms. He volunteered to offer his number WhatsApp for any requests. Unfortunately, he never picked our calls and never answered our messages (until now). - Rooms are well built, but old and tired. Insects everywhere. Even the table lamps are filled with dead ones that seem to have never been cleaned/removed. TV variety is not bad. Size is good (even with our extra bed). - Golf range is great with good value. - They have two spa options; the Balinese one we tried was super good and relaxing. Highly recommended. - Breakfast buffet was a nightmare. Very cheap variety and presentation (glad we didn’t book the full board!). - Ulpatha Restaurant: Highly recommended. Thank you “Vihanga”. - Duty Manager “Lekmal” was terrible. Very limited space here. Details of incident in another review platform. ** My overall assessment of the hotel: if you find it at the prices of 3-star hotels, go for it. If not, avoid.
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neha
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
6.0
/10
22주 전에 리뷰함

Hotels.com verified review

Check-in took very long Room was great Staff was nice but ineffective with service Buffet was chaotic Hotel was dirty Drinks were watered-down
Stina
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
6.0
/10
24주 전에 리뷰함

Hotels.com verified review

Too crowded restaurants, low quality feeling
Krishnan
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친구 및 가족 가족 휴가
10.0
/10
24주 전에 리뷰함

Hotels.com verified review

resort facilities
Ruvin Dilshan Conganige
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
24주 전에 리뷰함

Expedia Group verified review

Excellent place and amazing food . Most importantly the service provided by the staff was top notch
Gursimrut
2.0
/10
25주 전에 리뷰함

Expedia Group verified review

This should not be 5* property. The welcome was awful, and not at all welcoming for a Shangri-la. We were not even walked to our room! The outside of the property is dated too. The reservation/lobby staff overall were awful, not welcoming at all despite it being a 5* accomodation. The sauna/spa was at an extra cost and the pool staff would only provide towels when asked. The WiFi throughout the hotel is very poor. Around the property, there is nothing and a tuk/car is required. It feels if you are a local, you are well looked after, which is a shame. Ultimately, a very disappointing stay in what we thought was supposed to be an amazing hotel. The food however was very good as were all the restaurant staff, and up to the standard of 5* hotel. Wouldn't come back.
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Tahmina
10.0
/10
27주 전에 리뷰함

Expedia Group verified review

The staff were amazing, esp the waiters at breakfast and dinner service. Attention to detail, service was impressive
Mailvaganam
icon-여가 친구와 함께
여가 친구와 함께
10.0
/10
31주 전에 리뷰함

Expedia Group verified review

Yes
Malwila
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여가 가족 휴가
6.0
/10
33주 전에 리뷰함

Expedia Group verified review

The room was full of insects; very old fittings; the doors and safety deposit box were not working; this property need upgrades. No plugs in the washroom. The staff were excellent and the location is excellent
Sally
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
34주 전에 리뷰함

Expedia Group verified review

Der sportbereich ist super man hat mehrere geräte nicht nur frei hantel. Das Restaurant Personal ist super lieb. Unser Caddie beim golfen war auch mega er hat uns nebenbei viel übers land erzählt. Leider kann man nicht viel ausserhalb vom Hotel machen. Aber im Hotel kann man ein paar aktivitäten machen wie zb klettern und zipline, golf, trapez, gym , billard, pingpong
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Chandi
icon-가족 휴가
가족 휴가
10.0
/10
35주 전에 리뷰함

Expedia Group verified review

Everything was excellent
Chandi
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
35주 전에 리뷰함

Expedia Group verified review

The food and the staff was amazing
Wijitha
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
35주 전에 리뷰함

Expedia Group verified review

After paying premium price if you need to use the SPA or Jacuzzi you need to book 15-30 minutes early and they charge Rs 7000/ per session 15 minutes. Didn’t think it was worth.
페이지당 리뷰 수
20
40

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