Wonderful stay! Staff were very helpful! The onsen was lovely. They gave us a ride up to see the snow monkeys and it was a very pleasant walk back down through Shibu to get back to the hotel- highly recommend!
Elena
파트너와 함께
10.0
/10
19주 전에 리뷰함
Hotels.com verified review
Mysigt traditionellt rum med fantastisk utsikt!
Trevlig och mycket hjälpsam personal som körde oss till snow money park och till tågstationen.
Den traditionella middagen var en upplevelse och det fanns ett bra onsen på hotellet.
Super Lage, wenn man in die Berge möchte.
Shuttle zum Bahnhof und Snow Monkey Park wurde angeboten - allgemein war das Personal sehr freundlich und hilfsbereit. Sie haben mich auch bei der Planung unterstützt, man kann in der Umgebung super wandern oder auch Ski fahren / snowboarden.
Sauna und drei verschiedene heiße Quellen vorhanden.
Und das Abendessen war sagenhaft gut! Super traditionelle Japan Erfahrung.
la chambre est magnifique et spacieuse. Nous étions 2 dans la chambre . On nous a prêté 2 peignoirs pour aller au onsen au 3ème étage. c'était très agréable.
On a diné le soir au snack du bas qui propose des hamburgers délicieux.
J'ai regretté de ne pas être restée 2 nuits et de pouvoir gouter la cuisine de l 'hôtel. Nous n'avions pas réservé à l'avance et c'était complet.
parking à côté de l'hôtel gratuit.
personnel très serviable et chaleureux
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Connor
8.0
/10
31주 전에 리뷰함
Expedia Group verified review
Staff and room were exceptional. Pillows were a bit hard but you can ask for softer ones. Main problem was lack of ammenities tho there's a drug store a 10 minute walk away from it to buy some.
Erik
여가 친구와 함께
10.0
/10
35주 전에 리뷰함
Expedia Group verified review
Staff was very kind, even with the language barrier, were more than helpful. Rooms were well equipped with extra blankets and mattresses. The hotel bus drove us to the Monkey park and to the train station upon checkout. Onsen was very hot and clean. Would love to come back!
Neal
파트너와 함께
10.0
/10
38주 전에 리뷰함
Hotels.com verified review
Great staff
Jay
10.0
/10
42주 전에 리뷰함
Hotels.com verified review
I was later than their last check in and they accommodated me and even made a multi course traditional Japanese meal at 9pm, the food for breakfast and dinner was delicious. The onsen was extremely hot and had an absolutely gorgeous view. The older couple that runs it were incredibly kind and hospitable to me, including a shuttle to the Monkeg Park and Yamanaka Station free of charge. The WiFi was good enough for a Microsoft teams call with zero lag whatsoever. I had a wonderful stay here and if I am back in the area I will stay again.
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Y T
파트너와 함께
8.0
/10
47주 전에 리뷰함
Hotels.com verified review
The room shows some age but it’s comfortable. The public onsen is very good with an indoor pool and an outdoor one for both men’s and women’s spas. We have the half board option with our room. They serve our dinners in a private room. The food was great and staff were friendly. Breakfast was served buffet style and has a good variety of food. They also offer rides to Snow Monkey park and the train station. Would stay there again if I visit there again.
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Marius Razvan
여가 파트너와 함께
10.0
/10
47주 전에 리뷰함
Expedia Group verified review
Rooms were clean, towels and japanese robes replaced each day. The onsens were clean, the outdoor one was usually empty, just for me. The gentleman at the reception was accommodating to us and gave us a few rides from the hotel to different locations (station, monkey park).
Willem
여가 가족 휴가
6.0
/10
58주 전에 리뷰함
Expedia Group verified review
The hotel is nice with a decent traditional breakfast spread and beautiful onsen, but the actual hotel is outside the shibu onsen city so it is impossible to go into any of the 9 hot springs except 1. We had to find another room at a hotel nearby to get the key for the onsen.
트래블로카코리아 유한회사 | 사업자등록번호: 291-86-03397 | 대표자명: CHRISTOPHER MICHAEL (크리스토퍼 마이클) | 주소: 서울특별시 강남구 테헤란로 431 | 한국 콜센터 (월요일~금요일, 오전 9시~오후 6시 (GMT+9) 운영): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-02676호 |관광사업자 등록번호: 제2025-48호