저는 작년에도 카이스트 벨라비스타에 머문적있엇어여. 카운터직원들도 너무친절햇구요.호텔방도 환경도좋고 시설도 좋고 우선 손님이 편하게 쉬여야죠.근데 진짜 자기집 같은 편한함만끽햇어요.넘 좋앗어요.기회되면 또 가고싶어여^^

항상 깨끗한환경에 조용한분의기에 카운터직원들도 너무 친절하고 편한한 마음으로 자주 다니고싶어지고요.친구들한테도 권유하고싶어지네요.^^

빌라베스호텔은 편한하게 휴식취할수있는 분위기였고 저는 좀 분위기를많이선호하는편이라 저한테는 아담하고 깔끔한 인테리어가 딱 맘에들엇어요. 예약도빠르고 하여간 기분좋은날이엿어요.근데 한가지 보증금을 별도로받고 일두일정도되면 환불해주는데 다른호텔과 차이점이라면 보증금문제도 고객들한테는 어느정도부담되기도하는거죠.이것외에는 모두만족햇습니다.

시드니 외곽 Bella Vista에 위치한

별 다섯개중 3개반

청소상태가 보통이였지만 대부분 만족합니다.

Lovely staff and great location. Thank you!

Quiet

Great food and bed

Nice stay, clean and well maintained property.

Staff were friendly at the counter. Main entrance door at front of hotel was not opening/closing properly for duration of stay. Cleaners blocked hallways with trolleys and rubbish, despite there being ample room to put these in the hallways without blocking. My 1yo son was black all down his front from crawling on the carpet for 5 minutes. Curtains were falling apart, with my son finding some small pieces that had fallen off, which could have presented a choking hazard. The air conditioning wouldn't turn on when we arrived, or when we returned from going out for the day. Lengthy wait for a technician to fix while we sweltered with our 1yo. Technician advised that it was due to the settings on the air con panel for the next room (how stupid is that?). On advising of the issues to reception on check out, reception staff took no persuading to offer free parking, free breakfast and a decent discount on our next stay, but to be honest we'll probably just go to Peppers next time.

Excellent facilities and the staff were wonderful.

Very spacious room, food from restuarant downstairs a little pricey but good and generous serves. Staff were wonderful and were able to give us a late checkout as my father in law was feeling ill, which worked perfectly for us to give him some extra rest before we had to go, thank you!

Staff were very welcoming, kind and helpful. There was a strong smell when entering the room at beginning of stay, it was a nice smell, but it was too strong for my asthma. I smelled like the lotion. Room service was good and easy to order, food was really good. Was able to relax and enjoy my stay!

The location is great and close to where I needed to visit for my one night stay. The building is solid and well built. Friendly reception staff, particularly at check out. It’s obvious the facility is primarily built to cater for relatives of patients admitted to the big private hospital across from it, hence the reason why I was given a room best suited for frail older persons or people living with physical disabilities. The bathroom was obviously not cleaned and if cleaned it was a very poor job. The shower curtain has obviously not been washed for a very long time and filthy, I could not touch it. There as a stain on the shower area floor that looked like dried vomit, I had to rinse it off properly. Moving away from the filthy bathroom, the room itself was clean, a very comfortable bed and tidy kitchenette. I enjoyed the wagyu burger and delicious fries that I ordered to the room. The restaurant need to improve their chocolate milk shake as I do not think I ordered for a cup of Milo. I implore management to keep working hard and improve things. I am not put off staying here again as I know that the management should be able to up their game.

We booked via Expedia and the email confirmation stated payment to be done at the property, however about 3 days before our check-in, someone called to ask for payment by providing a paylink. Citing the booking wasn’t confirmed until payment is made. I was a bit hesitant at first but the caller explained that it was due to peak season and they want to confirm the reservation. Check-in was easy and staff are very friendly. We stayed in a 2BR apartment and the room is clean and has the needed amenities in the kitchen. The air conditioning and TV works well. Pros Clean room Friendly staff Easy access even at night Cons Paid parking is limited especially at night so we had to park in non designated parking spot Buffet breakfast is not worth the discounted rate as there is very limited selection and the sausages and bacon were a bit dry. They offered eggs your way FOC but barista coffee was charged to room. Would be cheaper to order food from the ala carte menu with wide selection. Room service is prompt.

Turn up to check in Get ignored for over 2 or 3 mins Sit down with luggage since tired Customer walks straight to the front and instead of serving us continues to serve clearly rude customer instead. Wait another 2 mins before being asked if we need help

I was there for over two weeks, I could hear everything in the room next to me and there were the same kids over multiple nights kicking on the door across from me. Also the streaming to TV function did not work. but I thought the parking was affordable and the room was clean

From start to finish the service was fantastic.

Friendly staff and customer service