The location is great, it's just a 3 minute walk from the bus station where you get dropped off from Taichung and where you ride the bus for Taipei. It's also just next to the harbor where you ride the ferry included in the Sun Moon Lake pass, very convenient! there are also a bunch of restaurants around. The breakfast buffet had a lot of choices. The people on the front desk spoke Englsig which was such a relief and they were very polite and accommodating. They also allowed us to leave our bags while we experience SML before check-in time. There was a potable water dispenser in the hotel room, the shower was great. Our only concern was that it wasn't sound-proof. We could hear our neighbors taking a shower and walking around their room. But other than that, it was good.