Vanessa
파트너와 함께
8.0
/10
13주 전에 리뷰함
Expedia Group verified review
I love this hotel, it's our second time staying and i knew I wanted to stay here again. It's right on the beach, so it's super convenient. The staff is wonderful and really makes you feel at home. The aesthetic of the hotel is also so cute and I love their decorations. One of my favorite features about this hotel is the space on the second floor with the balcony. It's the perfect spot to have a drink and have a view of the water or to read a book on the chairs. The rooms are also well kept, but I was a little bit let down this time. There was a super strong musty smell in our bathroom from day one. I walked in and thought something was rotting. Everything was clean in the room so I'm assuming it's from the pipes or from water damage but it was so bad i had to buy a bottle of lysol spray to try be able to shower and use the bathroom. With the bathroom door closed it didn't affect our room, otherwise, we would have definitely asked to have our room changed. We did mention it to the front desk, and they sent housekeeping, but cleaning did not improve the smell, so we just dealt with it since we were mostly out of the hotel room anyway. I hope they look into this as we love this hotel and would definitely come back next time we come to Puerto Rico, but was definitely dissapointed this time around regarding the cleanliness.
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