전체 평가 및 리뷰 Americas Best Value Inn & Suites Houston at Hwy 6 & Westpark

숙소가 목욕탕같았어요 바닥이 타일로 깔려있고 그래서인지 바닥이 습기가 가득하고 물기가 있었어요 금연룸인데 침대 덮개는 담배로 탄 구멍이 여러개 있었어요 호털외부 는 그럴듯 한데 내부는 엉망이에요 비누나 칫솔은 완전 싸구려 갖다놓았고 숙박료는 슈퍼8보다 20달러 더 비싸서 좋을줄 알았는데 여기서 절대 잘만한곳이 아닙니다 TV도 연결이 잘못되었는지 나오지않고 인터넷도 분명히 와이파이 무료 라고 했는데 알려주지도 않더군요 왜 평점이 높은지 완전 속았어요 아침유럽식뷔페 좋아하네 식빵 커피 시리얼 끝 토스트기도 없어 그냥 먹다가 버렀어요 이런 호텔을 연결해놓고 선택하도록 한 호텔스닷컴에게 환불요청합니다 억지로 자고 겨우 빠져나왔어요

My room had a cigar on the floor and an open soda in the refrigerator. The toilet wasn't flushing and the remote control wasn't working for the TV. The toilet was dirty.Roaches is bad also. I don't think I will be coming back.

Room could have been better cleaned

Avoid this place at all costs worst hotel experience I’ve ever had. I booked a two-night stay through Hotels.com, and when I arrived, the hotel claimed there was a glitch in their system and refused to honor my reservation. Instead, they made me pay an extra fee just to check in — despite the fact that I had already paid in full for two nights. I stayed one night, and the next morning the hotel owner tried to forcefully kick me out, claiming I hadn’t paid for a second night — which I had. I explained the situation and showed proof, but they still refused to let me stay or give me any kind of refund. I was left with no choice but to leave early and deal with the mess myself. I’ve filed a complaint with Hotels.com and my credit card company, and I’m still waiting to hear back. This experience was stressful, unprofessional, and completely unacceptable. Do not book here.

Great stay

Sketchy af, but no deposit required & close by the airport if you don’t wanna sleep in there .. enjoy

The staff is friendly and very accomodating. However, there was no breakfast available as mention on expedia and there is some strong smell in the room even though its a non smoking room. The property is under renovation or has been recently renovated and we experienced some minor issues.

Everything was good

The tv was broken and they never fixed it

Not serve break

Its laid back

I booked 4 days booking with them but they denied to give me breakfast which they committed on Expedia site while booking!

Greatttt

There was mildew all over the bathroom walls, and when you are even trying to check in, nobody is there to assist you. No breakfast as mentioned in their reservation. It's a scam period.

Front desk manager are very nice .

many cockroach in the room. no breakfast at all, bad air-conditional machine

Highly recommend this place

Its just fine for a short stay

There was roaches everywhere.

When I get to the hotel and check in, I show her my confirmation email the receptionist told me that Hotels.com is a scam and she has no reservations for me and no room available. She told me that I have to book at least one or two months in advance in order to get a room. Hotels.com please respond to this.