Staff went above and beyond. Property is perfect and authentic. So beautiful and an oasis in a really hectic city. Feels like a movie!

Rummet var jättefint. Stort och med en väldigt bra terrass. Bra städning. Det bästa med Riad Kaiss var deras utmärkta personal. Vi kände oss så välkomna där.

Wonderfully helpful and friendly staff. We thoroughly enjoyed our stay in this lovely Riad.

What a gem this Riad is! One of the most amazing places my husband and I have ever stayed at on vacation. Very traditional Moroccan flair. From the minute we walked into the Riad to the moment we left the staff was courteous, friendly and helpful. They really put thought into personalizing the guests stay from providing us a tour of the grounds to enjoying traditional Moroccan tea upon our arrival to providing a send away gift of toiletries and food for our trip home. On our last night we were given a dinner recommendation Le Tanjia -oh it couldn't have been more perfect. Breakfast was delicious - the only comment I'd make is the hotel should provide a menu and ask what we'd like - instead they just bring out the same dishes for everyone (except the eggs) and several times we didn't eat some of the items or it was too much food and so it was throwout and I don't like to waste food. Coffee and Moroccan mint tea was available all the time and was such a treat for breakfast or to end the night. Definitely get a massage - worth it! The Riad is within walking distance to taxi cabs, jemaa el-fnaa, the souks, 15 minutes away from the airport. It is safe to walk around the area.

We got a Hamam. Very good experience

Really enjoyable stay. Staff super attentive and accommodating. Location is great and walking distance to all the sites. Would definitely come back.

The friend

We loved our stay at Riad Kiass. The staff were fabulous. Each evening they brought us a hot water bottle and green tea was available whenever we called for it. It was my wife’s 50th birthday, and they surprised us with a knock at the door before all coming in to sing “Happy Birthday” in Arabic—which felt like it had about twenty different verses—along with a small cake.

Everything was wonderful. The stay in this hotel surely elevated our Marrakesh holiday to the highest point. Staff are all so welcoming, friendly and helpful,the ambiance of the hotel was as exotic as you could imagine, it’s location was also perfect.

El hotel es precioso, con una ubicación muy buena en la Medina y el personal súper amable

Amazing Stay, would recommend to anyone looking to experience a traditional moroccan escape! The riad was in the perfect location, walking distance to the markets, food and local sites. The room was very clean, even had complimentary hot drinks! What really made the trip was the staff. They went above and beyond to make our stay extra special, very friendly and shared their local expertise! Will be returning in the future for sure!

Le personnel est incroyable! Les chambres confortables je recommande totalement!

Old world charm, welcoming and polite staff, great food.

WOW WOW WOW, this place is immense! Possible the best experience in a hotel/holiday accommodation I have had. Nothing is too much trouble. Riad is brilliantly placed in the Medina, close to the main square (10 mins), close to taxis (5 mins), close to good restaurants and cashpoint machines. They even arrange taxis to and from the airport, and offer advice on what to see and do! If you are thinking about it…. Do it!

Sympaattinen ja tunnelmallinen Riad ja ystävällinen henkilökunta. Huone oli kaunis ja lämmin, mutta aamiainen ulkosalla oli hyytävä kokemus lämmittimestä huolimatta. Huoneen ulkopuolella oli julkisivuremontti, josta aiheutui häiriötä.

Tutto perfetto! Il personale è stato fantastico, la posizione ottima e il riad davvero bellissimo!

A beautiful place. Quiet clean and nice room. Extremely helpful and friendly staff.

Beautiful riad, close to everything in the Medina but as peaceful oasis once inside. The staff’s hospitality goes above and beyond. Amazing breakfast as well!

Everything good

Hjälpsamma och trevlig personal, som gjorde det lilla extra. Även om det ligger i gamla stan så var det inte mycket ljud som trängde in i rummet. Turndown servicen var kanon, kom med en varmvattenflaska varje kväll för att det hade börjat bli kyligt på kvällarna.. Frukosten var riklig och färsk. Och ville man ha några extra eller annat så fixades utan problem